ServiceNow Community

spModal with buttons: How to define functionality when a button is clicked?

Hello,I have an spModal with two buttons. I would like to display a message to the user when the "Agree" button is selected, and a different message when the "Disagree" button is selected. In addition, if the user closes the modal by clicking the "X"...

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Collaborate tab in workspaces

Hello, In SOW, on the incident form there is the collaborate tab I want the same thing for the problem form and if it is possible for SOW and CSM/FSM workspace. Any ideas? Thank you,Elena

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issues with IF branch and currency field in flow designer

Hello, On my form I have a currency field ('Amount') and in the Flow Designer I added an IF branch. I have different scenarios such as: IF (Amount) GREATER THAN or is 100000(Amount) LESS THAN 150000{do stuff} ELSE IF (Amount) GREATER THAN 500000{do...

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Need some Info/Help on the Skills Table

So we want to add the Skills field to Catalog tasks so mangers can assign to staff based on their current skill level. We like the ones under the Technical Skill level (table: cmn_skill_level) and while I was able to configure that list view to show ...

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Print out a bar code from within a widget

Co-pilot came up with a possiblitiy since it has to be done in a widget which mandates java script so co-pilot said I needed to run npm install jsbarcode . I do not know how I can do that within the servicenow environment. Does anyone know how? O...

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Data Policy error in problem form

I am facing this issue where I click on "Fix" when the problem form is in "Fix in progress". I am getting the below errors. I have checked the data policies but they are good. As an admin user, i dont have this issue. but others are facing this issue...

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How to map custom dropdown field value to record field in HR case creation page in HR agent workspac

Hi Experts, I have a requirement to add a custom choice field to the HR Case table, and this field should be available on the case creation page in the new Configurable HR Agent Workspace. When a user selects a value for this field during case creati...

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Human Resources Service Delivery

Can we customize barcode labels in ServiceNow Asset Management (with logo, QR code, and layout)?

Hi Community, I wanted to check if ServiceNow provides any out-of-the-box (OOTB) feature or configuration option to customize barcode labels for asset tagging.Specifically, I’m looking for a way to design and print custom asset labels that include:Th...

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Service Portal - Hide user information on header menu.

Hi Every Body How can i Hide user information on header menu ? Is there any possibility that the header menu may not be displayed or be displayed without any options, including the logo, on a portal built with Service Portal? thanks.

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How can I use (Join) more than one table to populate 3c health dashboard?

I am trying to have a 3C health dashboard analyze a group of CIs that are specific to my organization. I can get the list of CIs by Joining these 3 tables: cmdb_ci_service_auto, cmdb_rel_ci and cmdb_ci .things that i have tried,Created a health group...

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Data Health Tools

How to make widget checkbox mandatory

i have a checkbox in my widget html:<label> <input type="checkbox" ng-model="c.data.accepted" /> correct</label>this is not a mandatory checkbox, how do i make it so?

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BLOG - Error in Form Builder – “Selected form has been deleted” when opening a specific view

SummaryWhen trying to open a specific form view in Form Builder, users may encounter the following error message: "Selected form has been deleted" This prevents the form from loading and may redirect the user to an error page. Observed BehaviorThe e...

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Unable to Receive Incoming Emails in PDI (Gmail POP Configuration)

Hello Community, I am working on enabling email integration in my ServiceNow PDI and need help troubleshooting incoming emails.What I Have Done So FarEnabled Email Sending and Email Receiving in System Properties > Email.Created an SMTP Email Account...

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Resolved! QR Code Genration and efforts needed

Hello all, QR code generation is not natively provided in ServiceNow HAM Pro. HAM Pro focuses on lifecycle tracking of assets, normalization, reclamation, and compliance, but doesn’t ship with QR/barcode generation and printing out-of-the-box. Howeve...

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Hi Team, we have integration ServiceNow virtual agent to other third-party but live agent accept re

Hi Team, we have integration ServiceNow virtual agent to other third-party but live agent accept request then chat box is closed then agent is unable to connect with customer.

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