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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

gs.hasRole('anyrole') return true for admin

can anyone please tell me why gs.hasRole('anyrole') is giving true for the admin and not for the other and also how to override this case that it must apply for admin too can we actually do that ? 

  • Question

about a flow deactivation

Hi all,actually i deactivated a OOB flow in EAM  which i just wanted to edit that's why i did that and that too in vendor instance and we tried to install and uninstall so that the spokes will get like that and the flow is in asset management common ...

  • Question

Resolved! Finance request forms dealing with other currencys

Good morning everyone, i've been creating finance request forms for my firm's finance department and have a request that i am not sure how to proceed in developing.Currently, when someone purchases an item in another currency we want to see the curre...

  • Question

Best practices on creation of knowledge bases

While going through the best practices documents for knowledge management, I couldn't find any recommendations on the best approach for handling knowledge bases. At the moment, we only have a knowledge base for the Service Desk (end users). However, ...

  • Question

Email reply should update the "sc_task" state

Hi experts, I have a requirement where when an "sc_task" is created then I am triggering an email notification to custom DL "greendoor@cba.com" which is not there in servicenow. The notification body will have "Please Onboard the user". Then when "gr...

  • Question

TPRM Vendor Risk Management Workspace - Add ReadOnly role to access

Can anyone direct me in the best way to Provide Certain Users with Read-Only Access to the GRC: Vendor Risk Management Workspace without having to create a Ton of ACL'sThe users do not need write/create/delete access only ReadThis OOB Role contains t...

  • Question

Left side menu in Service Catalog Form

Is it possible to add a left-side menu to a Service Catalog form in ServiceNow, where clicking on a menu item navigates the user to specific sections of the form, and selecting a section also displays its corresponding subsections?

  • Question

PDI Reclaim Warning

Hey, I’ve been working on my PDI but was inactive for about 10 days. Yesterday I received a warning email saying that my instance will be reclaimed on Jan 22. I logged in and woke up the instance, and noticed that some of my newer work wasn’t saved, ...

  • Question

Unknown Error in Report

Hi Team , Why SLA due is showing unknown ?Thanks for your time !

  • Question

Can we redirect approvals?

Dear flow experts, How can we re-direct the approvals from one approver to another? Best Regards,Ashwini Pingle

  • Question
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