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How to change the color of the Now Assist (Virtual Agent) launcher icon in Employee Center / ESC Por

namanajain
Mega Guru

Hi Community,

Is there a supported way to change the color of the Now Assist (Virtual Agent) launcher icon displayed in the bottom-right corner of Employee Center/ESC? Is this controlled through theming, branding, UI Builder, or CSS customization?

Any guidance would be appreciated.
Thanks!

1 REPLY 1

Dr Atul G- LNG
Tera Patron

To change the color of the ServiceNow Now Assist sparkle/star icon, you can use theme CSS variables or update the branding settings depending on whether it appears in the Service Portal or a Configurable Workspace

 

Service Portal

 

  • Go to your portal theme record.
  • Add or update the $now-sp-nass-FAB-icon variable or custom CSS properties.
  • Adjust the primary accent color or design tokens in your UX Theme style definitions

 

 

https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-change-the-virtual-agent-agent-a...

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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