ServiceNow Community

How to Configure Playbook on Project Workspace

Hi All, Can we create playbook experience outside of the Agent Workspace ?. Requirement : I want to create Playbook Experience on project table as Record Generator but don't want to configure it on Agent Workspace. I would like to show it on Project...

Question

Playbooks in Project Workspace: Guided Project Execution

Playbooks in Project Workspace A Playbook is a guided framework that walks project teams through key phases and activities across the project lifecycle. It acts as a structured guide to ensure critical steps are completed, helping maintain governan...

Article
project workspace

エージェント型ワークフローの MCP と A2A を有効にする。 (FAQ 付き) [更新:Zurich パッチ 4](翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。デジタル AI Agent ワークフォースのためのシームレスな組織間協力を可能にします。A2A を使用してエージェント相互運用性のエコシステムを活用します。MCP を介して ServiceNow AI エージェントに最高の外部ツールを提供し、AI の範囲を拡大し冗長性を回避します。 Zurich パッチ 4 リリースで利用可能 - MCP クライアント...

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Now LLM - エンタープライズ AI ユースケース向けの生成 LLM(翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。最近発表された Vancouver リリースでは、エンタープライズドメインのユースケース向けの Now LLM、ServiceNow 大規模言語モデルをリリースします。初期リリースの生成 AI のハイライトには、要求者が関連するナレッジコーパスから回答を得るためのインタラクティブな Q&A 機能、迅速なハンドオフと解決のためのカスタマーサポート/IT ...

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AI エージェント: Now Create の実装ガイドが利用可能になりました。(翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。組織への AI エージェントの実装を支援するために設計された 5 つの新しいアセットを発表できることを嬉しく思います。これらのガイドは、ServiceNow 製品の実装経験を持つ ServiceNow エキスパートによって作成されています。 AI エージェントスイートの最先端の機能をナビゲートするために、Now Create の実装方法論のステージに沿っ...

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In an Order Guide, the same catalog item (e.g., My Item) needs to appear under two different section

In an Order Guide, the same catalog item (e.g., My Item) needs to appear under two different sections (e.g., “VP” and “CVP”). You want to show or hide certain fields based on the section or selection the user picks. Both the Order Guide and the catal...

Question

Generate labor cost plans by individual resources based on Resource Assignments

Effective labour cost planning is crucial for accurate project budgeting and financial forecasting. In the new financials experience, ‘Role’, ‘Employee Type’ and ‘Expense Type’ are available out of the box as the financial planning attributes i.e. la...

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Financial Management
Financial Planning
labor costs
project workspace

Health and safety - Workspace - Add injury details - Unable to create Injury

Health & Safety - Incident : Out of the box gives option that Agent can create/update injuries. There is a requirement to a group of people need access to create / update injuries(sn_ohs_im_injury). I have created a custom role and given access to t...

Question

CSDM, Escalation, and Who Supports It (Dynamic CI groups and separation of responsibilities)

CSDM is by far, simultaneously the most confusing thing and yet the most obvious thing. We are trying to implement it at my University and I have trapped myself in a logic hole and am not sure how to get out. Our plan today is to...(1) Adding the Ser...

Question

Compliance Scorecard Audit metric not showing expected results after deactivating base system audits

Hello Community, I created a custom Windows Server audit and deactivated all out-of-box/base system audits (Active = false). Only my Windows audit is active.The audit runs successfully and generates results (see attached screenshot showing multiple F...

Question

New Landing page in agent workspace ui builder not saving the filter

Hi Team, We are facing an issue with list simple component in UI builder. We have added the this component in the new landing page and we have given request table. we want to show only 'x' group requests in this landing page. so we have added the fil...

Question
Agent Workspace
Request Management
Service Desk

Credential Issue

Hello CommunityCan anyone please guide me on below scenario based question:-When performing the discovery of an Subnet (/24), In those around 20 Machines are getting failed & getting an error " Active, Couldn't Classify" do we have to perform "Test...

Question
Discovery

How to migrate Core UI Dashboards to Workspace Pages?

I have a custom-scoped application that I created several years ago, which is still used by my clients. I had made a dashboard for this application with a lot of reports using the Core UI. I started developing a workspace for my clients for this cust...

Question

CSA exam dumps

Hello Everyone, Can anyone provide me CSA exam dumps? Thanks!

Question

Resolved! What is sys_prefix

Hi Community,I have a question regarding the term "sys_prefix" mentioned in the following documentation: https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/system-logs/task/t_ConSysTablDelAud.html I tried looking for th...

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