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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Replace ESS Virtual Agent Icon with ESC CLX Chat Branding

We got a requirement as, the Virtual Agent icon and entry point branding should be updated to ESC CLX Chat so that they can clearly understand that this is the enterprise-standard support chatbot and not the legacy ESS Virtual Agent, ensuring a consi...

  • Question

set assignment group

I want to set assignment group for request on the basis of type of request and location from workflow how do i do that.

  • Question

The script include is not working for SC_task

I am working on a SC task form where it has a reference type field that refers to "cmdb_ci" table . the task is to filterout the service option with status "retired" .there is a oob dictionary override , reference qualifier :javascript:new Task...

  • Question

How to Create a New Tab with Related Lists in SOW

Hi everyone,Does anyone know how I can create a new tab in the SOW? I need to create a new tab where I can add new related lists, similar to what we have in the Related Lists tab.   Thanks in advance,Flavio

  • Question
  • UI Builder : Next Experience

Service Catalog API (order_now) Not Respecting sysparm_requested_for

Hi Everyone, We are running into an issue with the Service Catalog API on our Zurich instance and are hoping the community can help us figure out what is going on. What we are trying to doWe are performing an integration that submits catalog item req...

  • Question

Control owners should only be able to see controls which they are owner of

I want control owners (entity owners) to have visibility to controls they are owner of. I have granted they sn_grc_business_user_lite role. But now they have visibility to all the controls in the system. What is the best approach to limit their visib...

  • Question

Flow Designer

Which of the following is NOT a Flow Designer feature?A.Run a flow from a Catalog itemB.Call a flow from another flow or subflowC.Add stages to a flowD.Test a flow using the “Run as” featureDo we really have Run as Feature , B or D ?  

  • Question

SNPI Story 1 - Build a Scoped HHD Application

Dear Community,When attempting to work through lab SNPI Story 1 - Build a Scoped HHD Application in ServiceNow Studio, after importing OD - HHD.xlsx into a Data Table and adjusting the fields (State, Prototype Evangelist), the "Continue" button is st...

  • Question
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