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Community activity

Cancel UI action for Stories

I need to build a cancel UI Action for Stories in the agile module. How can I get a popup similar with the Cancel Change UI action where it asks for a reason and then posts that to the work notes?

  • Question

Resolved! Resource Card filter not working

I recently migrated to Resource Assignments from Resource Plans, and I'm having trouble creating Resource Card filters in the Resource Management Workspace.  No matter what I select, I get all resource assignments instead of the limit I want.  This h...

  • Question

Unpacking Asynchronous Integration: Execution vs. Transaction in ServiceNow

When discussing integrations with ServiceNow, the concept of "asynchronous" frequently arises. A common misconception, however, is conflating asynchronous execution with asynchronous transaction processing. While both are crucial for robust integrati...

  • blog

SLA automatically restarts

Hi Community, our team is implementing a SLA where the start condition looks like this:The stop condition looks like this:On our help desk case table, we have a custom boolean field called Any Agent First Contact, which gets set to true from a before...

  • Question

Restrict Members or Groups in CWM

Hi All,Can we restrict groups or members in CWM? I want to show only users or groups having sn_cwm.cwm_user role only  Thanks!

  • Question

Using ServiceNow Sign outside of HRSD

Hello everyone! I have been doing extensive research about how to use Digital Signature/ServiceNow Sign outside of HRSD and could not find anything in the community. I wasn't sure if anyone else was looking for a similar solution, and I wanted to sha...

  • Question
  • Incident Management
  • Request Management

operation workspace new incident

I need help. I want the assignment group to be auto fill to the our svcdesk group. when they create an incident in operation workspace what is the simplest way to accomplish this.

  • Question

Survey HR Results table missing value in database view table

Hello team,We have encountered an issue where we have a report which is having a database view table where users are unable to see report columns such as "Actual Value," "Country," etc.However, they can view those values in normal tables but not in t...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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