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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Multilingual support for ServiceNow generative AI products

UPDATED: 11/24/2025   This article covers commonly asked multilingual questions when using Now Assist and AI Agents products.   How does Now Assist support translation across languages?   Now Assist offers integrated translation capabilities to provi...

  • Article

Resolved! Knowledge Management REST API

Hello, I am testing the Knowledge Management Rest API, and it is only returning me a count of 4693 articlesbut I have a lot more articles on the systemeven if I count only the published ones, the count does not match Can someone help me with this top...

  • Question

Issue Type ID not populating

Hello,  I’m working on a bi-directional integration between JIRA and ServiceNow. I have successfully created the Credentials and Connections. However, when I create a flow in my Office instance, the Project ID is populated, but the Issue Type ID is n...

  • Question

Make Enhanced Chat Bubble Bigger

We want to start using enhanced chat.We want to make the enhanced chat circle bigger so that's it more noticeable to users.  Does anyone know how we can do this?We believe we will need to edit the theme record for the portal that enhanced chat is bei...

  • Question

Add a Log In button in Engagement messenger

We have SAML SSO set up with Virtual Agent and Live Agent chat deployed. We have also deployed Engagement Messenger onto a number of our websites to allow users to engage with a range of functionalities.  On our intranet site, we have set up the .onL...

  • Question

How to make changes in widget on Case page of CSM portal

In my CSM portal when i open any created case, then on that page i see a action dropdown button clicking on which i get an option of close case, now i want to add another option here as "Escalate to live agent" and after clicking on it i want to chan...

  • Question

embed public servicenow page in external site

I have a public page cretaed in servicenow, I already tested and all is working fine. In this page I have a form and I want to add this public page in an external site. How can I achieve this?

  • Question

Bravium + Impact - Everything You Need to Know

A few months ago, we shared some exciting news about our acquisition of Bravium's applications. Since then, we've been hearing a ton of interest from our customers and partners about what's to come.   Well, look no further! Here's a preview of what t...

  • Article
  • ServiceNow Impact

Using sn-datagrid in UIB

Hi Folks I'm hoping that there is someone out there who has successfully used the sn-datagrid component to build a scoped app using UI Builder.  I work in a Build Partner so have been able to install the ServiceNow solutions that bundle this componen...

  • Question
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