The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
902633members
2887494posts
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow CMDB Data Foundations Workshop Hosted by Brandie 24 Sep, 2025 06:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for Legal and Contract Operations Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for Legal and Contract Operations Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

For Each Logic In Flow Designer

Hello everyone,I have a field of type List on my Project form that allows selecting multiple managers (users).What I’d like to achieve is:When the project is submitted (or reaches a certain state),An approval request is sent to each manager that was ...

  • Question

How the Normalization works on Hardware Product Model table

Hello Everyone 1. Please can someone explain how the Normalization works. 2. There are already records with the status as 'Normalized' but Discovery is either creating a new record or overwriting the fields. PFA. How to overcome this?  3. Reg the ‘Ne...

  • Question

Knowledge Article Translation

How to show knowledge article in default English language to logged in user if translated version of knowledge article is not present in user's preferred language?Tried to set system property 'glide.knowman.search.default_language' but still it is no...

  • Question

Adding an UI Action to Workspace "Collaborative Work Management"

Hello, Is there a way to add an UI Action to this workspace? I try with these options in UI Action   And followed this guide but I cannot make it to show any button or related ui action in the workspace https://www.servicenow.com/community/next-exper...

  • Question

Migration Center Results Questions

Zurich Patch 0 We recently ran a bulk migration and are reviewing the results in the Migration Center. We have not activated the migrated content. We have the following questions: Why are single scores shown in decimal format in some migrated reports...

  • Question

ServiceNow integration with sharepoint for knowledge articles

How can we integrate ServiceNow with SharePoint so that Knowledge articles from ServiceNow are visible in SharePoint and once they are updated in SharePoint same updates are visible in ServiceNow articles. With Microsoft graph connector what are othe...

  • Question

Rescan Vulnerability Subflows Shipped with VR

Summary: We recently implemented SecOps / Vulnerability Response integrated with our Tenable instance (working great!) Our Info Security teams run scans only once a month, so they remain static unless you click the ‘Rescan’ UI action from ServiceNow,...

  • Question

Changes to Choice Labels Not Captured in Update Set

Hi,I’m updating labels of some choices of a field ( via sys_choice), but these changes aren’t captured in the update set.Tried using "Add to Update Set"  got: "Record(s) cannot be added to update set." Is there a way to include these changes in the u...

  • Question

Populate the catalog variable with User personal Detail

Hi, I have an issue with the User table where we have an Access Control List (ACL) defined for the Personal Detail section. This ACL specifies two roles that are required for accessing certain information. I also have a catalog item that includes use...

  • Question

Add cc mail address in notification

Hi Team, I Have created mail script to pass cc mail id address in my notification; I have below script in mail script it does not work.(function runMailScript(current, template, email, email_action, event) {var ritm = current.request_item;if (!ritm) ...

  • Question

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s almost here! The air is getting crisp, and our keyboards are getting ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has part...

  • blog
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More