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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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User Criteria based on user manager's company

Hi, I'm desperately trying to set a user criteria depending of the company of the user and the user's manager.So far among other things, I've tried adding the following script using the advanced mode of the user criteria with no luck.Any idea of what...

  • Question

OD Podcast: Measuring What Matters: Establishing Value for SPM

Available now on-demand! Establishing value in Strategic Portfolio Management centers on connecting organizational strategy to real, measurable outcomes while fostering alignment and transparency. The podcast explores how frameworks like NowValue he...

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Simple steps to auto-enable user record on correct SSO login

Sometimes your source of user data is not fully correct.It can get incorrect data from external source or just temporary  marks user as disabled while user on vacation. Script below will mark user record as active as a result of correct SSO login. Pr...

  • Question

Resolve HR case flow via Agentic AI: Overview

Resolve HR Case using Agentic AI Overview    The Resolve HR Cases flow using Agentic AI is ServiceNow’s solution for automating and streamlining HR case fulfillment. Originally launched in May 2025, store focused on Resolve Non-Critical HR Case was t...

  • Article

Resolve HR cases via Agentic AI: FAQ

Getting Started FAQ: Resolve HR case (Q4 2025)    1. What is the “Resolve HR Case” Agentic flow?  The Resolve HR Case flow is a series of 3 Out of the box (OOB) Agentic Workflows that enables automatic resolution of non-critical HR cases and empowers...

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Open filter panel - list on dashboard

When attempting to filter a list on a dashboard in Platform Analytics (Zurich), I see that one of the columns has a button to 'Open panel' to filter the column, but nothing happens when I click it. Is there something I need to configure first for the...

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