PAR Export Server Error in Training Environment

• Question

Change flows - using Ask for Approval (for manual approvers) and Apply Change Approval Policy

Hi all, I am in the process of moving our change process over a workflow through to flows like in a baseline instance.The flow for the asses stage is working fine, however, I can't get the flow for the Authorize stage to do what needs to be done.REQU...

• Question

DemoHub application not present on my demo instance

I have just zBooted my demo instance, which is on Yokohama. The DemoHub application does not seem to be present. I cannot  find it in the Application Manager and ironically the instruction I find online say that I should navigate to DemoHub (?!?!?) A...

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Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

  Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured Service...

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Related List Columns Platform vs Service Portal

I have a related list on a form in ServiceNow.  My related list columns look like this on the platform: But on the service portal when you click on the record the related list columns look like this: The list layout of the table is 'Confirmation No, ...

• Question

Servicenow Learning UI is Aweful these days!!

Who else thinks that now Leaning UI is terrible these days? I mean I cannot even scroll.What kind of UI is this? Can anyone please help me? @Servicenow  

• Question

Conversational integration with Microsoft Teams - installation, FAQ, and troubleshooting

Conversational integration with Microsoft Teams - Installation, FAQ, and troubleshooting (As of Vancouver GA)   Table of contents 1. Installation 2. FAQ, Security FAQ 3. Troubleshooting 4. Copilot integration     1. Conversational integration with M...

• Article
• Multiple Versions
• Virtual Agent

What is exactly AI control tower does in real time.

I am a bit confused about AI control. As we know, it controls all AI models and assets used in your system or organization by any department or team. My confusion is that we already see some AI systems that appear after installing plugins — are these...

• Question

Prerequisite for next experience resource management

Prerequisite for next experience resource management 1. We use custom app for HR - so we installed plugin for employee profilebut we need start and end date  - how do we populate from sys user to emp profile table2.  so for primary attribute how do w...

• Question
• Cost Management
• Request Management

Help with Catalog Item approvals

I have a request to create a Catalog Item for access to a Third Party web application.In this app, there are several "modules" that a person can have access to and each may have different person that need to approve access. I have a simple form that ...

• Question

Incorrect cost plan in Project post migration of next exp RM

Incorrect cost plan in Project post migration of next exp RM - cost is different. this will impact financial reporting what is the mitigation or any setup or update need to reflect correctly. 

• Question
• Cost Management
• Resource Management

Quick wins to introduce AI Agents into an App Engine–only customer service center

Hi everyone,I’m working with a customer service center that is fully built on App Engine (Now Experience + App Engine Studio + Flow Designer), without using standard CSM tables like sn_customerservice_case. We’re now planning how to start introducing...

• Question

Buy or Build: What to do?

A common question when evaluating how to execute demands. Do I build or buy? Often, customers only think of the initial investment and what is the path with the least amount of friction. Often, not always, the tactical and technical needs overpowers ...

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