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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow CMDB Data Foundations Workshop: Saskatoon Hosted by Brandie 11 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service Questionnaire Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: HR Service Delivery Academy - Getting Started with Now Assist for HR Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Pro Dev Academy Hosted by Abigail Lavadia 11 Feb, 2026 11:00 AM PST Event Details Online Tribal Nations -Webinar Series: Maximizing Stewardship-Knowing What You Own Through IT Visibility... Hosted by Mayleen Fitzcha 11 Feb, 2026 11:00 AM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 12 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

security incident issue

when select close SiR ui action buttion automatically closure resolution notes under code catagory close fetch false postive based on false postive close notes options shown only 3 code catagory close if fetch begin postive unser close notes options ...

  • Question

Hiding email client icon from scope application custom table

Hi Team, I want to Hide email client icon from scope application custom table. I have write the script and made isolated script checkbox as false. But its not working in scoped application. function onLoad() {   var apr = g_form.getValue('approved');...

  • Question

sys_user location "No matches found" for some users

Using "User Profile" widget, I cannot update Location for some users when Empty.On sys_user table, i cannot modify the Location value either. How can I fix this?

  • Question

Migration crm

Hi i'm migrating salesforce to servicenow but i'm facing issue in migrating case table to servicenow in case table it has label and in service now it has numeric as backend value how can I map those fields 

  • Question

Service Graph Connector Azure

Hello , We need to integrate ServiceNow discovery for Azure using Service Graph Connector.I am looking to documents but still need some go ahead as confused 1) Do we need to set up oAuth ? or we simply need Azure Service Principal? for Discovery.2) D...

  • Question

How to give customer role access to Platform Analytics dashboards?

We are trying to allow users with the customer role to view Platform Analytics reports and dashboards.So far, we have tried the following:Added roles such as pa_viewer, dashboard_admin, and report_user to the customer.Updated ACLs to give read access...

  • Question

Difference in Activity Stream behavior between Classic UI and Workspace

Hi Everyone,We are facing an inconsistency in Activity Stream behavior between Classic UI and Workspace for the Case table.When a case is initially created, certain fields (example: state/number-type field) are empty/null.In the Classic UI activity s...

  • Question

Resolved! Installation on PDI

Hi all,I'm trying to install this on my PDI but I'm not able to find it when searching "Legal" or "sn_lg_ops" in the application manager page (/now/app-manager/home). I can see that others have already asked this question but it's not clear to me wha...

  • Question

Query ACLs

This Article dives into the new Access Control List (ACL) types introduced by ServiceNow: Query_Match & Query_Range. It addresses a critical vulnerability related to information leakage through query manipulation and explains how these ACLs enhance d...

  • blog
  • Best Practices
  • Instance Configuration

When the Ecosystem Finally Made Sense

When you first encountered the ServiceNow ecosystem, what felt confusing and what helped it finally click?   Maybe it was understanding how products relate to reach other. Maybe it was figuring out where to learn. Or maybe it was realizing how the Co...

  • blog

Now Assist Panel error

I'm getting error when running Now Assist Panel in ServiceNow. Could someone please guide with solution and root cause. Attached screenshot is from "Now Assist Panel - Platform (default)" BUT facing same issue in "Now Assist in Virtual Agent (default...

  • Question
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