Install the content pack for the Public Sector Digital Services from the ServiceNow Store.

Before you begin

  • Activate the full, subscription version of Performance Analytics on the instance where you are activating this Platform Analytics Solution. You can activate Performance Analytics on a non-production instance without purchasing a subscription. For more information, see Activate your Performance Analytics subscription.

  • Install Public Sector Digital Services Core from the ServiceNow Store.

Role required: admin

Procedure

  1. Navigate to All > System Applications > All Applications > ServiceNow Store.
  2. Browse for Performance Analytics Content Pack for Public Sector Digital Services and verify that you have the necessary valid entitlements.

    A HI account and permission to request applications is necessary for installing the Performance Analytics Content Pack for the instance in question. The HI account and the instance must be part of the same company. For more information, see Install a ServiceNow Product on the ServiceNow Store.

  3. Search for Performance Analytics Content Pack for Public Sector Digital Services.
  4. Install the application.