Procurement File Transfer Framework
- UpdatedJul 31, 2025
- 2 minutes to read
- Zurich
- Sourcing and Procurement Operations
Procurement File Transfer Framework (PFTF) helps you transfer information between the ServiceNow database and a third-party reseller through a File Transfer Protocol (FTP). You can set up an FTP server for access and transfer of reseller data without any spoke development by the third-party reseller.
- ServiceNow IntegrationHub Action Step - SSH
- ServiceNow IntegrationHub Action Step - SFTP
- ServiceNow IntegrationHub Flow Trigger - REST
FTP integration helps when you intend to transfer files between ServiceNow and your resellers.
- Support the FTP-based integration for suppliers.
- Standardize the file structure, formats, and naming conventions for each supplier.
- Manage large-scale data through FTP import and export.
- Simplify the import and export operations with mid server and flow designer.
- Use the file transfer workflows to control the data operations.
Currently, the following integrations are supported:
- Catalog import
- Order acknowledgment import
- Shipment import
- Invoice import
Exports: Order export
Your suppliers can upload the files with the recommended folder structure and format on the server. ServiceNow imports and exports all the details automatically through scheduled data imports and exports.
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