Lists view

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Lists view

    The Lists view in the Network Inventory Workspace provides ServiceNow customers with quick access to key telecommunications network inventory classes and functions. It is located on the left side of the workspace and is accessed by selecting the list icon. This view enables efficient management and navigation of network inventory data, supporting tasks such as asset creation, capacity calculation, and procurement.

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    Key Features

    • My Lists Tab: Allows creation of custom or variant lists for tailored inventory views.
    • Filtered Lists: Organizes network inventory classes and tasks into categories for faster access.
    • Network Inventory Classes: Provides access to the following key classes:
      • Sites: View and update network sites and data centers.
      • Inventory: Manually create and define network asset instances and their relationships.
      • Inventory Number Allocation: Manage VLANs and LAGs through inventory number assignments.
      • Services: Manage and model network services.
      • Inventory Models: Create and define metadata models for asset instantiation.
      • Network Inventory Templates: Define templates for network asset instantiation and their relationships.
      • Inventory Capacity: Calculate physical network entity capacities.
      • Import: Import inventory models and templates.
      • Administration: Configure the Telecommunications Network Inventory application with role-based access control (write/delete access limited to admin roles).
      • Changes: Instantiate network inventory using design and assign functions.
      • Procurement: Create bills of materials to procure network assets, integrated with Hardware Asset Management.

    Practical Benefits

    Using the Lists view, ServiceNow customers can efficiently manage telecommunications network inventory by easily navigating between asset types, performing inventory updates, managing VLANs/LAGs, calculating capacity, and integrating procurement workflows. Role-based access ensures secure administration while enabling all users to view necessary inventory data.

    You use the Lists view to access the inventory classes and functions to perform the Network Inventory tasks.

    From the Lists view, on the left side of the Network Inventory Workspace, you can access most of the Telecommunications Network Inventory classes and functions. To access the Lists view, select the list icon (List icon).

    From the My Lists tab, you can create a separate list or a different version of the existing list.

    Figure 1. List view
    List view in Telecommunications Network Inventory Workspace.

    In the lists pane, you can quickly access classes and tasks by using the filtered lists under different categories.

    You can access the following classes:
    Table 1. Network Inventory classes
    Class Details
    Sites View listings of network sites and data centers. Update or create site details. To learn more about network site, see 791e7926563be96b735e01e05bece6de2f9d57b1.dita. To learn more about data centers, see Define the datacenter details.
    Inventory Manually create the individual instances of your network assets and define their relationships to each other. To learn more, see Manually create and review your network asset instances.
    Inventory Number Allocation Manage your virtual local area networks (VLANs) or link aggregation groups (LAG) by using the inventory number allocation feature in the Telecommunications Network Inventory application. To learn more, see Inventory number allocation.
    Services Manage and model your networks using services in the Telecommunications Network Inventory application. To learn more, see
    Inventory Models Create the metadata for the inventory models and then define their relationships to each other for network asset instantiation. To learn more, see:
    Network Inventory Templates Create the inventory and default templates and then define their relationships to each other for network asset instantiation. To learn more, see:
    Inventory Capacity Calculate the capacity of physical entities in your network. To learn more, see Capacity management.
    Import Import your models an templates using Import in the Telecommunications Network Inventory application. To learn more, see Import models and templates.
    Administration Configure the Telecommunications Network Inventory application. To learn more, see Configuring Telecommunications Network Inventory.
    Note:
    All selections in the Lists view are accessible to all user roles, including the following selections under the Administration node. However, only those users with an assigned admin role have write or delete access privileges in the administration functions.
    Changes Instantiate your network inventory using design and assign. To learn more, seeDesign and assign.
    Procurement Create the bill of materials to procure the network assets. To learn more, see Telecommunications Network Inventory integration with Hardware Asset Management.