Manually create and review your network asset instances

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Manually Create and Review Your Network Asset Instances

    The Telecommunications Network Inventory application within ServiceNow enables you to manually create and review detailed digital models of your network assets. This capability supports provisioning new services, modifying existing ones, maintaining network components, and planning for future network growth. From the Network Inventory Workspace landing page, you can easily access forms to create and manage individual network asset records and define relationships between them, ensuring comprehensive network modeling.

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    Key Features

    • Manual Asset Creation: Use dedicated forms to create network asset instances such as network sites, data centers, telecommunications equipment, equipment holders (e.g., racks, cabinets), interface cards, network interfaces, physical and logical connections, power circuits, and network topologies.
    • Network Site and Data Center Management: Define location-specific attributes for sites and data centers, including buildings, floors, and rooms where assets reside.
    • Equipment and Holder Definitions: Create and maintain records of equipment and their holders (cabinets, shelves, slots), enabling structured asset tracking and management.
    • Connection Details: Define and manage physical and logical connections between network components, including cables, strands, ports, VLANs, and link aggregation groups.
    • Power Circuit Tracking: Represent electrical pathways in data centers to manage power delivery to network assets effectively.
    • Network Topology Visualization: Build topology records to visualize how network elements are organized and interconnected.
    • Inventory Grouping and Actions: Organize configuration items (CIs) into inventory groups to apply collective CI actions efficiently.
    • Decommissioning: Remove obsolete or retired inventory records from the system to maintain accurate network data.

    Note: While manual creation provides granular control, ServiceNow also offers automated methods for network asset instantiation to reduce manual effort.

    Practical Benefits for ServiceNow Customers

    • Precise Network Modeling: Build a comprehensive and accurate digital representation of your telecommunications network, improving visibility and control.
    • Improved Service Management: Facilitate provisioning, modification, and maintenance activities with up-to-date network asset data.
    • Efficient Network Planning: Use detailed asset and connection data to forecast growth and plan network expansions.
    • Streamlined Operations: Access all asset-related forms and data from a centralized workspace, simplifying network inventory management.
    • Enhanced Asset Lifecycle Management: Track assets from creation through to decommissioning, ensuring accurate network records.

    A key function that you can perform in the network inventory workspace is to manually create your network assets and a digital model of your network in the Telecommunications Network Inventory application. With this information, you can provision new services, modify existing services, maintain the network, and plan the forecast for your network growth.

    To manually create and to review your individual network inventory records, and define the relationships between each asset, you can easily access the appropriate forms from the workspace landing page. For example, you can select the Interface cards count in the Network entities by categories widget on the Network Inventory Workspace landing page to create an interface card instance.

    Note:
    As an alternative to manually creating individual network asset instances, you can instead use a more automated, and potentially less labor-intensive method to do so. To learn more, see the following:

    Process

    To manually create a comprehensive digital model of your telecommunications network, access the following forms from the Network Inventory Workspace landing page and the Lists view. To learn more, see Reviewing and updating your network inventory with the Network Inventory Workspace.
    1. In the Network Site or Data Center form, create the site records for the individual locations that house your network equipment. To learn more about network site, see 791e7926563be96b735e01e05bece6de2f9d57b1.dita. To learn more about data centers, see Define the datacenter details.
    2. In the Telco Equipment form, create the individual network asset instances for your telecommunications equipment. To learn more, see 51e53da0318f34234e5540fbd0ce37ef6b845f84.dita.
    3. In the Equipment Holder form, create the individual network asset instances for your equipment holders. To learn more, see 50c5878a11dc4185e46ca5e5d56b0dc246fc6d58.dita.
    4. In the Interface Cards form, create the individual network asset instances for your interface cards. To learn more, see Define the card details.
    5. In the Network Interface form, create the individual network asset instances for your network interfaces. To learn more, see Define the network interface details.
    6. In the Physical connection form, create the individual network asset instances for each physical or wired connection. To learn more, see Define the physical connection details.
    7. In the Logical connection form, create the individual network asset instances for each logical connection. To learn more, see Define the logical connection details.
    8. Create the logical and physical relationships between each asset in your network inventory.
    9. Define the numbering for your virtual local-area network (VLAN) or link aggregation group (LAG) connections in the Telecommunications Network Inventory application. To learn more, see Define your inventory numbering.