Field types supported

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분

    • Learn about the field types that are currently supported with the ServiceNow AI Lens application.

    The following field types are currently supported with ServiceNow AI Lens:

    • name
    • due_date
    • float
    • glide_time
    • glide_utc_time
    • html
    • journal
    • journals_input
    • longint
    • password
    • password2
    • simple_name_values
    • table_name
    • translated_html
    • translated_text
    • boolean
    • choice
    • decimal
    • email
    • glide_date
    • glide_duration
    • insert_timestamp
    • integer
    • ip_addr
    • percent_complete
    • phone_number_e164
    • price
    • script
    • script_plain
    • string
    • string_full_utf8
    • url

    For more information about these fields, see Field types reference.

    표 1. Formatting for date, time, and table name fields
    Field Formatting description
    glide_date
    • Priority 1 - For a glide_date field type on any record, ServiceNow AI Lens uses the format specified in the date_format field on a user’s record of a user running the Lens session.
    • Priority 2 - If no date_format is specified during user record creation or later, Lens uses the format specified in the system property glide.sys.date_format.
    • Priority 3 - If the system property is not available, the default format YYYY-MM-DD is used.
    glide_time
    • Priority 1 - For a glide_time field type on any record, ServiceNow AI Lens uses the format specified in the time_format field on a user’s record of a user running the Lens session.
    • Priority 2 - If no time_format is specified during user record creation or later, Lens uses the format specified in the system property glide.sys.time_format.
    • Priority 3 - If the system property is not available, the default format HH:mm:ss is used.
    glide_utc_time The value is populated in the HH:mm:ss format.
    glide_duration Duration is populated in the D HH:mm:ss format. For example, the duration of 1 day, 2 hours, 30 minutes is populated as 1 02:30:00.
    due_date The value is populated using the formats of glide_date and glide_time, concatenated with a space.
    table_name The value is only populated when the exact internal name of table is identified.