Using Document Intelligence

Use document tasks to process documents for classification and data extraction in Document Intelligence.

중요사항:

Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article [KB0867184] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see Now Assist in Document Intelligence.

In a document task, you upload the single or multi-page documents you want to process. Then DocIntel processes them by detecting and analyzing text in those documents and auto-filling or providing recommendations to populate the fields defined in the use case.

For document tasks that aren’t yet fully automated, training the DocIntel AI is an important part of achieving full automation.

Process document tasks in the following steps:

1. Create a document task.
   1. Create the task record.
   2. Process the document task.
2. Complete a document task.
   1. Use the Document Intelligence workspace to train the AI.
   2. Submit the document task.