Supporting information for ServiceNow AI Lens

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Get a quick overview of the important information that is related to the ServiceNow AI Lens application.

    Supported versions

    ServiceNow AI Lens is supported from Yokohama Patch 6 and Zurich Patch 1.

    Supported user interfaces

    To scan artifacts such as images, scanned handwritten notes, Excel sheets, web pages using Now Assist, enable the ServiceNow AI Lens application and then activate the ServiceNow AI Lens skill. For more information, see Configure ServiceNow AI Lens.

    The ServiceNow AI Lens application includes the skills that are listed in the following table.

    표 1. ServiceNow AI Lens skill supported interfaces
    Interface Skill
    • Core UI
    • Desktop
    ServiceNow AI Lens skill

    Licensing requirements

    The ServiceNow AI Lens application requires a ServiceNow Pro Plus or Enterprise Plus license.

    Application information

    Enable the ServiceNow AI Lens (com.sn_ai_lens) app plugin to use the ServiceNow AI Lens skill.

    This store app has the following dependencies:
    • ServiceNow AI Lens Core (sn_app_lens_core)
    • Now Assist for Platform (sn_genai_platform)