Create issue form

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • The issue form information is used to create an issue for the demand.

    표 1. Issue form
    Field Description
    Number System-generated ID number with a configurable prefix.
    State Current state of the issue. All new issue records are created in the Open state.
    The available states are:
    • Pending
    • Open
    • Work in Progress
    • Closed Complete
    • Closed Incomplete
    • Closed Skipped
    Priority Urgency of resolving or managing the issue based on possible impact.
    Estimated cost Estimated cost generated by the issue.
    Impact Impact on the outcome of the demand if the issue remains unresolved.
    Due date Requested date for one of the following situations:
    • If the issue has an assigned resource, then the due date is the date for resolving the issue.
    • If the issue isn’t assigned to any resource, then the due date is the date when the issue must be closed or addressed.
    Assigned to Primary resource assigned to work on the issue resolution.
    Parent Demand to which this issue belongs.
    Short description

    Brief description of the issue and its potential impact on the success of the demand.
    Description Details of the issue and its potential impact.
    Work notes Information to record and track the work accomplished for resolving the issue.