Investigate inbound REST API rate limit violations

Investigate rate limit violations to determine which rate limit rules are being exceeded and which users are exceeding those rate limits.

시작하기 전에

Role required: rate_limit_admin

이 태스크 정보

Violations are created when inbound REST API requests reach the maximum allowed request count for a specific REST API for that hour.

프로시저

1. Navigate to All > System Web Services > REST > Rate Limit Violations.
2. On the Rate Limit Violations page, select the rate limit rule that you want to investigate.
3. On the Rate Limit Violations related list, review the violations by user. This list is cleared biweekly.

다음에 수행할 작업

You may need to reevaluate the Request limit per hour value for a rate limit rule, depending on the number of violations of that rule. You may also need to educate users about rate limits, depending on how many times specific users violate rate limit rules.