Configure guest user access

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • To enable SDK services to be accessible by unauthenticated users, you must configure the Mobile SDK on your ServiceNow instance to allow guest user access. A guest user can view public web pages hosted in an instance using NowWeb, have a conversation as a guest using NowChat, access public data on the instance using NowTableService and NowGraphQLService, and access custom API services configured for unauthenticated users using NowAPIService.

    시작하기 전에

    Role required: admin

    프로시저

    1. Navigate to All > Mobile SDK > All and select the application to which you want to allow guest access.
    2. For each service that you want to enable guest access, add "allowGuestAccess":true to its configuration array.
      주:
      The NowAttachment service does not currently support guest access.
      Enable guest access
    3. Select Update to save your changes.