NowChatSDK class - Android

The NowChatService class provides the function necessary to create a NowChatService that interacts with NowChat. NowChat provides the ability to embed Live Agent and Virtual Agent within your application.

For additional information on Live Agent and Virtual Agent, see Virtual Agent.

NowChatSDK - makeChatService(instanceURL: URL, nowChatSdkCallbacks)

Creates a NowChat service. This is a suspend function.

표 1. Parameters

Name	Type	Description
instanceURL	URL	URL of the ServiceNow instance that the NowChatService should interact with.
nowChatSdkCallbacks	NowChatSdkCallbacks	Callbacks for the host application to use to configure the NowChatService.

표 2. Returns

Type	Description
None

@Inject lateinit var sdkSettingsProvider: Provider<NowSDKSettings>
@Inject lateinit var chatCallbacks: SampleAppNowChatSDKCallbacks

private fun launchChat() {
  binding.progressBar.visibility = View.VISIBLE

  NowChatSDK.makeChatService(
    URL(sdkSettingsProvider.get().instanceBaseURL),
    chatCallbacks
  ) .onSuccess {
    it.start(this, chatCallbacks.nowChatThemeColors) }
  } .onFailure {
     Log.e("NowChat", "Unable to launch chat: $it")
  }
}