Create a breakdown

Create a breakdown record in the Digital Factory Workspace to document a significant equipment failure or process stop. Use this task to capture key details such as duration, impact, and cause, and begin structured investigation and resolution.

Avant de commencer

Role required: sn_icw.deviation_user or sn_icw.deviation_expert

Procédure

1. Navigate to Workspaces > Digital Factory Workspace > Add > New Breakdown.
2. On the Breakdown form, fill in the fields.
   For a description of the field values, see Deviation form.
3. Select Save.
   A new breakdown with the Open state appears in the list of breakdowns.
4. Facultatif : Write and post work notes with additional details about the progress and steps you have taken.
   To view the Work notes field next to other record details, make sure that you select the Editable record form and list of record activities view by selecting the view selector icon ().
5. Facultatif : From the Recommendations sidebar, create a guided task related to the breakdown.
   To learn more about the Recommended Actions in the Digital Factory Workspace, see Recommended Actions for the Industrial Connected Workforce.

Résultats

The breakdown is displayed in the breakdown list of and the list of all tasks. You can fix the breakdown and initiate a breakdown analysis for in-depth investigation.