Using the Industrial Connected Workforce Mobile Experience

The Industrial Connected Workforce Mobile Experience app helps operators manage work on the shop floor from their mobile devices. It brings together tasks, deviations, actions, and knowledge in one interface, so operators can stay productive without leaving their work area.

Overview of Industrial Connected Workforce Mobile Experience

To complete a task in the Industrial Connected Workforce Mobile Experience, do the following:

1. Create and execute guided tasks

   Request tasks from published standards and complete them step by step with attachments and comments.

2. Report deviations

   Log issues that deviate from expected standards.

3. Create actions

   Start ad-hoc or follow-up actions, assign them to the right people, and track progress.

4. Access standards and knowledge

   Browse published standards and related knowledge articles, rate and comment on articles, and link them to tasks.

Additional information

• If you close the form, your changes are saved in the cache.
• If you close the app while online without submitting, all unsaved changes are lost.
• If you select Submit, your work is saved.
• For Industrial Guided Tasks, you can save your progress to the outbox while working in offline mode. Changes saved to the outbox persist even if you close the app, and are automatically uploaded when your device reconnects. For more information, see Save an Industrial Guided Task while offline.

• Create an Industrial Guided Task with the Industrial Connected Workforce Mobile Experience
  Create an Industrial Guided Task (IGT) with the requested standard to keep processes consistent and compliant across the shop floor.
• Execute an Industrial Guided Task with the Industrial Connected Workforce Mobile Experience
  Execute an Industrial Guided Task (IGT) with the Industrial Connected Workforce Mobile Experience to keep operations consistent, safe, and aligned with industry standards.
• Save an Industrial Guided Task while offline
  Save the progress of an Industrial Guided Task (IGT) to the outbox while working in offline mode so that your changes are preserved and automatically uploaded when connectivity is restored.
• Create an action in the Industrial Connected Workforce Mobile application
  Create an action in Industrial Connected Workforce Mobile Experience to manage all ad-hoc tasks that don't fit into any of the standard processes.
• Create an action from another task
  Create an action as a child task to another task Industrial Connected Workforce Mobile Experience.
• Create a follow-up action
  Create a follow-up action for a task with the Industrial Connected Workforce Mobile Experience.
• Create a deviation in the Industrial Connected Workforce Mobile application
  Create a deviation in the mobile app to report an issue that deviates from standard operations, such as an equipment malfunction. This way the issue can be tracked, investigated, and resolved.
• Escalate a deviation to a breakdown
  Escalate a deviation to a breakdown to perform deeper analysis, uncover root causes, and help prevent similar issues in future processes.
• Create a breakdown in the Industrial Connected Workforce Mobile Experience
  Create a breakdown when the impact of the anomaly increases. For example, when the duration of production impairment increases as the problem remains unresolved.
• Initiate a breakdown analysis
  Use breakdown analysis to investigate the cause of breakdown further.
• Create a safety incident from a task
  Create a safety incident directly from an existing task when you are using the Industrial Connected Workforce Mobile Experience.
• Report safety incident from ICW Mobile
  Report a safety incident directly from your mobile device when you encounter a safety-related issue on the shop floor.