Configure widget security in the GDS Service Portal by role

  • Release version: Australia
  • Updated June 1, 2026
  • 1 minute to read

    • Configure widget security to verify that your GDS Service Portal widgets are being accessed only by the intended audience.

    Before you begin

    Role required: admin or sp_admin

    About this task

    There are several ways to configure widget security:
    • Restrict the widget to users with a login only (authenticated users)
    • Restrict the widget to users with certain roles only
    • Restrict which tables a public widget can access and return data from for guest (unauthenticated) users

    When you configure widget security, configure the page security accordingly so that users can access the widget via the page on which it appears. For more information, see Configure page security.

    Procedure

    1. Navigate to All > Service Portal > Widgets.
    2. Open the record of the widget to configure.
    3. On the form, configure the widget security.
      OptionProcedure
      Restrict the widget to authenticated users Unselect the check box next to Public and leave the Roles field blank. This will display the widget to ALL users with a login.
      Restrict the widget to certain roles
      1. Clear the Public check box.
      2. Next to Roles, select the edit icon (Edit icon).
      3. In the Roles related list, select a role by moving it from the Available list to the Selected list.
      4. Select Done.
    4. Select Update.

    What to do next

    For more information on configuring portal access by role, see Managing portal access.