Configure page security in the GDS Service Portal by role

  • Release version: Australia
  • Updated June 1, 2026
  • 1 minute to read

    • Set up GDS Service Portal pages to be public, or filter them by role.

    Before you begin

    Role required: admin or sp_admin

    About this task

    Public pages won't require a user login; anyone can access them. All other pages require user authentication.

    By default, the GDS Service Portal pre-login page is set to public. All other pages require authentication and the following roles (snc_external, snc_internal) to be viewed and accessed.

    Procedure

    1. In the Service Portal configuration page (Service Portal > Service Portal Configuration), open the Page Editor.
    2. In the Select Page list, search for the page to apply page security to.
    3. Select the highest level node in the tree view.
    4. Configure page security.
      • To make a page public, select the Public check box. All users can access pages marked as Public.
      • To limit access to a certain role, add the roles in a comma separated list. Users without the role listed can see links to the page if they appear in the portal. Trying to open the page results in a "page not found" error.
        Note:
        If you select Public and add a list of roles, the page is still accessible by any user.
      • To create a draft page that only administrators can see while the page is still in development, select Draft. Users must have the admin role to see any pages in draft. Users without the admin role see a "page not found" error.
    5. Select Save.

    What to do next

    Follow the steps in Configure widget security to configure security for the widgets on your page.