Request false positive for a set of test results

Starting with v22.0 of Vulnerability Response, you can raise a false positive request for a set of test results within a remediation task, in the IT Remediation Workspace.

Before you begin

Role required: sn_vulc.remediation_owner

Procedure

1. Navigate to Workspaces > IT Remediation Workspace.
2. On the List page, open a Configuration Compliance Remediation Task.
3. In the Overview related item, under the Test Results tab, select the test results that you want to mark as false positive.
   Note:

   You can request a false positive for a set of test results within a Remediation Task only when:

   • At least one selected test result is in the Active state.
   • Remediation Task has at least two test results.
   • All the test results aren’t selected.
4. Select the Mark as False Positive button on the Configuration Test Results tab.
5. In the dialog that is displayed, enter information about the request and select Request Approval.
6. On the Take Questionnaire modal, answer the questions to provide additional information about your request to the approver and select Submit.
   Note:

   The Take Questionnaire modal appears only when the Enable questionnaire to mark false positive check box is selected in the Exception Management Configuration form. For more information on how a questionnaire is configured, see Configure Exception Management for Configuration Compliance.

   The selected test results are moved to a new remediation task and your request is submitted for approval. The task number appears in the Activity stream of the old Remediation Task. The approver receives an email notification about your request.

Result

You will receive an email notification on the approval or rejection of your request.

In the Activity stream of a test result or remediation task, you can view the entire workflow of the false positive request.

What to do next

1. In the IT Remediation Workspace, on the List page, navigate to Exception Requests > My requests.
2. Open the corresponding state change approval record (VCA#) and check the status of your request in the Approval state column:

   Approval state	Result
   Approved	The State of the new remediation task transitions to Closed with Reason as False positive.
   Rejected	The state of the new remediation task changes to Open.

3. After the request is approved, navigate to the Details tab of the new Remediation Task, and set the expiry date for false positive in the Until field if necessary.

   The remediation task will revert to the Open state after the specified date and the State is rolled down to the test results.