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As a user with the ServiceNow AI Platform admin role, set up
your ServiceNow AI Platform instance.
- Assign users with the sn_si.ingestion_profile_admin (or sn_si.admin) and sn_si.analyst roles as required.
- Install and configure a MID Server if the Splunk server is deployed within your
corporate network.
- Verify that the ServiceNow
Security Incident Response plugins are activated for
your release of the ServiceNow AI Platform.
- (Optional) If you want to forward events manually from your Splunk Enterprise Security console into your ServiceNow AI Platform instance, verify that you have
assigned the (sn_sec_splunkes.api_account_access) role to a user
with the Splunk Enterprise Security administrator
permission.
For more information, see Set up your ServiceNow AI Platform instance for the Splunk Enterprise Security integration. |
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As a user with the ServiceNow AI Platform admin role, install
and configure the Splunk Enterprise Security application
from the ServiceNow Store.
- Download and install the application on your ServiceNow AI Platform instance.
- Configure the application and connect to your Splunk Enterprise Security console.
For more information, see Install and configure Splunk Enterprise Security Notable Event Ingestion integration. |
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(Optional) If you intend to export events manually from your Splunk Enterprise Security console to your ServiceNow AI Platform instance, perform the following
tasks:
- As a Splunk Enterprise Security administrator, install,
set up, and enable the ServiceNow
Security Operations Event Ingestion Addon for Splunk Enterprise Security from splunkbase in your Splunk Enterprise Security console.
- As a Splunk Enterprise Security administrator, if not
already configured, save searches as notable events in your Splunk Enterprise Security console.
For more information, see Set up your Splunk environment for manual event ingestion for the Splunk Enterprise Security Notable Event Ingestion integration. |
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As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, create and name an event profile.
Select the profile type from the choice list. Options are a
scheduled alert profile that you use to ingest sample data, or, an
event profile that you use to export attachment data manually from
your Splunk Enterprise Security console.
- For a scheduled alert, select an available alert.
- For profile for manually exported data, create a new map or
copy an existing map.
For more information, see Create and name an event profile for the Splunk Enterprise Security event ingestion integration. |
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As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, map values ingested or attachment data that is exported from Splunk Enterprise Security to ServiceNow AI Platform security incidents.
- Fetch sample data for a scheduled alert.
- (Optional) Export attachment data manually from Splunk Enterprise Security for an event.
- Edit the default mapping configuration.
- Optionally add filtering criteria, append an alert to an
existing security incident, and use the script editor.
For more information, see Mapping notable event fields for the Splunk Enterprise Security integration and Create mappings for Splunk ES notable event incident review and contributing event details (scheduled ingestion). |
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- As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, preview the data from Splunk Enterprise that is displayed on a ServiceNow AI Platform security incident.
- Fix any errors or add any missing data so that no error
messages are displayed.
For more information, see Preview the security incident for the Splunk Enterprise Security Event Ingestion integration. |
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As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, schedule alert retrieval for a profile with a scheduled alert.
For more information, see Schedule and retrieve new and updated notable events for the Splunk Enterprise Security Event Ingestion integration. |