Install Configuration Compliance

Before you run Configuration Compliance in your ServiceNow AI Platform® instance, you must first download and install the Configuration Compliance application from the ServiceNow Store. This application is available as a separate subscription.

Before you begin

Complete the following setup checklist prior to installation. See Setting up, installing, and configuring the Configuration Compliance application for setup tasks. These setup tasks are required for a smooth installation and configuration.

Note:

This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to Activate a ServiceNow Store application.

Role required: admin

Procedure

1. To Opt in to ServiceNow products, follow the steps in Opt in to the ServiceNow Store products.
2. To install an application that you have purchased from the ServiceNow Store, follow the steps in Install a ServiceNow Store application.
3. Optional: Alternatively, if you want to manage your entitlement for the Configuration Compliance application on other ServiceNow AI Platform instances, follow the steps in Manage entitlements from your ServiceNow instance.
4. If you have already installed the Configuration Compliance application and you are updating it, see Install an update to a ServiceNow Store application.
5. Install supported applications.

   Separate third-party applications acquire and transform data in Configuration Compliance. Before you can use Configuration Compliance to remediate configuration items, you must install a third-party scanner integration and perform at least one network scan.

   For information about installing third-party integrations for Configuration Compliance, see Configuration Compliance integrations.