Grouping multiple findings as remediation tasks for easy processing using remediation task rules
Remediation tasks help vulnerability analysts and remediation teams manage findings in bulk. By configuring remediation task rules, you can automatically group findings into remediation tasks, eliminating the need for manual task creation and streamlining remediation efforts.
- Vulnerability severity or summary
- Configuration item (CI) or product model
- Assignment group
- Risk score
- Technology or attack vector
How remediation task rules work
When a new finding is created, imported, or reopened, the system evaluates it against the defined remediation task rules. For each rule where the condition matches, the system pulls the relevant data from the "Group by" selections and builds a group name. If a matching open remediation task exists, the finding is added to it. Otherwise, a new task is created. By default, remediation task rules use the assignment group set by the assignment rules on the finding. The assignment of these remediation tasks is controlled by the assignment rules. When a task rule is deleted, you have the option to delete all open tasks created by that rule.
Managing remediation task rules
Remediation rules: Use the Reapply button on the rule form to rerun the rule on all open remediation tasks it created. The reapplication process deletes and recreates tasks based on the updated rule.
Deleting rules: When deleting a rule, you may also delete the open tasks created by it. Tasks not in the Open state remain unaffected.
Creating and managing remediation tasks
- Automatically using remediation task rules (recommended for efficiency).
- Manually in the IT Remediation Workspace. For more information, see Create a remediation task manually in the IT Remediation Workspace.
State synchronization
- Rolldown: When a remediation task state changes (for example, from Open to Under Investigation, this change is pushed to all associated findings.)
- Rollup: When all associated findings share a common terminal state (for example, Deferred, Closed - Fixed), their state rolls up to the remediation task. Rollup jobs run at scheduled intervals (for example, every 15 minutes).
Assignment management
Assignment groups and assignees from remediation tasks are rolled down to associated findings unless those findings already have different assignments. This roll down helps standardize ownership across all related records.