Configuring Now Assist for Vulnerability Response
The Now Assist for Vulnerability Response application is supported in the Now Assist panel and available on-demand.
Configuration overview
By sharing data with the ServiceNow® AI development program, you provide relevant data to help improve prediction accuracy, user experience, tailor products to your business needs, and reduce hallucinations for your activated Now Assist skills.
You can choose to opt out of a ServiceNow instance from data sharing from the Now Assist Admin console if you don't want to participate. For more information, see Opt out of data sharing for Now Assist. Repeat the opt-out process for all instances that use the Now Assist functionality.
Use the AI Agent Studio to configure Now Assist for Vulnerability Response.
The Now Assist panel must be activated. For more information, see Turn on the Now Assist panel.
- Install Now Assist plugins.
Install the Now Assist for Vulnerability Response application (sn_vr_gen_ai).
The Now Assist for Vulnerability Response AI agents included with the application are activated by default. You must activate the agentic workflows from the AI Agent Studio to use Now Assist for Vulnerability Response. See Activate an agentic workflow for Now Assist for Vulnerability Response for more information.
- Activate an agentic workflow for Now Assist for Vulnerability Response
Configure and activate an agentic workflow from the Guided Setup.