Activate MS Teams chat connector for MS Teams Graph Spoke user

  • Release version: Xanadu
  • Updated February 4, 2025
  • 1 minute to read

    • If you are an existing user, then follow the procedure in this section to activate Microsoft Teams chat connector.

    Before you begin

    Role required: admin

    Procedure

    If you are an existing Microsoft Teams Graph Spoke user, follow the below steps:
    • Navigate to your registered application on Azure portal which is used by Microsoft Teams Graph Spoke.
    • Navigate to API Permissions section to configure the required API permissions.
    • Click Add a permission.
    • Select Microsoft Graph.
    • To use the Microsoft Teams Connector application, you need to add two more delegated permissions to your application from the Azure portal: "ChannelMember.ReadWrite.All" and "TeamMember.ReadWrite.All".
    • After adding the above required permissions, click on Grant admin consent.
    Configure MS Teams on ServiceNow AI Platform Instance for an existing user:
    • Navigate to Connection & Credential Aliases.
    • Select Microsoft Teams Spoke record.
    • Select the Credential record associated with Microsoft Teams Spoke.
    • Click Get OAuth Token. A confirmation message displays that the OAuth Refresh token is available.

    As an existing user, you have now completed integrating Microsoft Teams chat connector application with Microsoft Teams Graph API.