Vaccination Status

The ServiceNow® Vaccination Status application gives HR departments the ability to track the status of user vaccinations in the workplace. Organizations can collect vaccination data for workforce planning, as needed based on business requirements, and report on the readiness of the workplace. Users are empowered to submit documentation of completed vaccinations to meet their organization’s health and safety requirement for a safe return to the workplace, while administrators can track the status of user vaccination in the workplace. Status updates can be made manually by the user.

Use with other Safe Workplace suite applications

Vaccination Status is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.

• With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
• Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
• With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
• You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
• With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.

All Safe Workplace suite applications are available in the ServiceNow Store.

Safe Workplace suite for federal customers

Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

Table 1. Installation instructions for self-hosted and federal environments

Type	Instructions
Commercial on-premise	Visit the ServiceNow® Store to download and install the application.
Federal hosted	See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.
Federal on-premise	If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team. See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.
On-premise	See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.

Notice regarding use by organizations

All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

Notice regarding use by government agencies

ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.

Additional resources

• Learn more about what's new and changed, see the HR Service Delivery release notes.
• Log in to your ServiceNow® account and find additional information about implementing and deploying features at Employee Service Management.
• Access real-time courses, self-paced training, and career resources at ServiceNow University
• Find useful resources related to your role and explore best practices at the Customer Success Center.
• Connect with other Customer Service Management users at Now Community.

• Install Vaccination Status
  You can install Vaccination Status if you have the admin role.
• Set up Vaccination Status properties
  Set up Vaccination Status properties to define the data retention period for user-reported vaccination status data, manage reminder emails, and enable exemptions.
• Automating vaccine response reviews
  Your organization can automatically validate and review vaccine responses with Vaccination Status by integrating third-party validator services and enabling workflows.
• Configure country-specific data retention settings for Vaccination Status
  Configure the data retention settings for vaccine responses so your data retention policy is country-specific.
• Set up privacy consent for Vaccination Status
  Set up privacy consent for users who are providing their vaccination data to your organization.
• Configure vaccine or vaccine booster types for Vaccination Status
  Create or modify vaccine or vaccine booster types that people can use to report their vaccination status.
• Virtual Agent conversations for Vaccination Status
  Vaccination Status provides a Virtual Agent conversation that enables users to report their vaccination status via SMS.
• Report vaccination status to your organization
  Provide your organization with information about whether you received a vaccine and the date that you received it.
• Review your vaccine responses
  If you would like to review your recently reported COVID-19 vaccinations or add an attachment to a record, access your previous vaccine responses.
• Confirm the reported vaccination status for a user
  As a Vaccination Status admin or manager, use the Employee Readiness Core Approval Portal to confirm a user's reported COVID-19 vaccination status.
• Request a vaccine exemption
  Request a vaccine exemption from your organization with information about why you require an exemption.
• Confirm a vaccine exemption request for a user
  As a Vaccination Status admin or manager, use the Employee Readiness Core Approval Portal to approve or deny a user's vaccine exemption request.
• Viewing vaccine profile records
  Vaccine profiles contain vaccination information for vaccine admins to review, such as a user's vaccination date, whether users are exempt from receiving a vaccine, or the results of their most recent COVID-19 tests.
• Vaccination Status dashboard
  Use the Vaccination Status dashboard to review reports that can provide insight into the vaccination status of your organization.