Exploring ServiceNow Otto for Operational Sustainability
With the Operational Sustainability Management application, you can use the skills to automate the collection of operational sustainability metric data from utility bill documents.
ServiceNow Otto for Operational Sustainability overview
The ServiceNow Otto for Operational Sustainability Management enables you to use various AI skills and agentic workflows focused on Operational Sustainability Management. ServiceNow Otto for Operational Sustainability Management is available based on entitlements.
ServiceNow Otto for Operational Sustainability benefits
The generative AI skill in the ServiceNow Otto for Operational Sustainability Management application offers the following benefits:
- Automation of operational sustainability data processes, reducing manual effort in collecting, validating, and reporting of data.
- Minimized human intervention in repetitive tasks, enabling operational sustainability teams to focus on strategic initiatives and compliance goals.
- Accelerated data processing and reporting, enabling faster turnaround for audits and disclosures.
- Scalable and future-ready framework, supporting integration of new operational sustainability skills and workflows for evolving regulatory requirements.
ServiceNow Otto for Operational Sustainability skills
The following generative AI skill and agentic workflows are available in ServiceNow Otto for Operational Sustainability:
| Skill | Description | User |
|---|---|---|
| Document Intelligence for Utility Invoices | Streamlines data management by automating the extraction of utility bill data, including consumption, billing dates, amounts, and units of measurement, within the Operational Sustainability Workspace. For more information, refer to Document intelligence for utility invoices. | sn_esg_gen_ai.docintel_user |
What to explore next
To learn more about configuring and using ServiceNow Otto for Operational Sustainability skills, see: