Combined Integration Hub release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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Combined Integration Hub release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Integration Hub Release Notes for Upgrades from Yokohama to Zurich

This consolidated release notes document covers all Integration Hub updates from the Yokohama release through Zurich to help ServiceNow customers prepare for their upgrade. It summarizes new features, changes, removals, and activation information relevant to Integration Hub in these releases. Notably, there are no updates in Yokohama or Zurich for some categories, but key enhancements and modifications introduced between these versions are highlighted to guide practical application and configuration.

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New Features

Stream Connect Alerting and Monitoring (Yokohama): Enables alert generation for Stream Connect integrations based on thresholds like message queue processing time, with notifications via email, SMS, or ServiceNow mobile app. The Stream Connect dashboard now provides detailed producer statistics and data usage reports.
Error Evaluation in Data Stream Actions (Yokohama): Allows customers to catch errors and define custom error conditions and behaviors for each step in Data Stream actions.
Connection Aliases Management (Yokohama): Users can create, edit, and configure connection aliases directly within the Action Properties of Workflow Studio actions, including viewing connection error details.
Automated Parsing for REST-based Data Stream Actions (Zurich): Simplifies setup by auto-generating parser steps and outputs after testing REST endpoints, streamlining action configuration.
Stream Connect Enhancements (Zurich): Introduces MID Server cluster support for message replication to improve reliability and load balancing, ability to view consumer processing times, and support for GZIP and LZ4 compression for producers.
Connection Alias Testing (Zurich): Enables testing of connection aliases directly from configuration templates within Workflow Studio, enhancing troubleshooting capabilities.
PowerShell and SOAP Step Improvements (Zurich): Supports PowerShell 6.0+ on MID Servers and WS-Security policies in SOAP steps to enhance security and compatibility.
Spoke-Specific AI Agents (Zurich): Provides AI agents tailored to specific spokes for executing agentic workflows, expanding automation capabilities.
External Trigger Definitions (Zurich): Enhances trigger builder functionality by enabling draft saving, publishing, updating definitions, and supporting domain separation, improving event source management.

Changes

Stream Connect Debugging (Zurich): Introduced a new logging property (glide.ih.kafka.streamconnect.debug) that replaces the older debug property for more detailed Stream Connect logs.
Spoke Generator Licensing (Zurich): Spoke creation using OpenAPI, Postman collections, or Now Assist now requires an Integration Hub Professional license in production and sub-production environments. Spokes list and detail pages are included in the Integration Hub Starter Pack.

Removals and Deprecations

Microsoft Teams Spoke (Yokohama): Marked for future deprecation, hidden and no longer activated on new instances. Users are encouraged to move to the Microsoft Teams Graph Spoke for up-to-date functionality.
No removals or deprecations reported in Zurich.

Activation and Requirements

Integration Hub remains included in the Workflow Data Fabric subscription package in both Yokohama and Zurich releases.
There are no changes to additional requirements, browser compatibility, accessibility, or localization noted for these releases.

Practical Benefits for ServiceNow Customers

Enhanced monitoring and alerting capabilities for Stream Connect integrations enable proactive management of integration health.
Automated parsing and improved connection testing streamline integration setup and troubleshooting.
Use of MID Server clusters improves reliability and scalability of message replication.
Support for newer PowerShell versions and WS-Security policies enhances security and modernizes integration steps.
Clear licensing requirements for spoke creation help plan and manage entitlements effectively.
Deprecation notices provide guidance on transitioning from legacy spokes to newer supported functionality.

Consolidated page of all release notes for Integration Hub from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Integration Hub release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Integration Hub to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Integration Hub.


Release	Release notes
Yokohama	Stream Connect for Apache Kafka alerting Get alerts for your Stream Connect integrations. Stream Connect uses both active and scheduled monitoring to detect events across multiple Stream Connect components. If an issue is detected, an alert is created, and a message is logged to the Stream Connect Log. Specify alert thresholds by configuring alerting properties. For example, you can specify a maximum amount of time to process the current message queue. If the estimated processing time exceeds your specified time, an alert is generated. Receive alert notifications via email, SMS, or the ServiceNow® mobile app. Notifications contain detailed alert information, including the alert number, level, and a description. You can configure notification settings based on alert types, severity, and user preferences. View producer statistics in the Stream Connect dashboard Get detailed information about Stream Connect producers and their performance, including a producer’s status and type, the number of bytes and messages produced to a topic, and producer data trends over time, in the Stream Connect dashboard. Check data usage in the Stream Connect dashboard View total data usage and data usage per month and topic with the Stream Connect dashboard. Data usage history is available for the last 12 complete months plus the current month. Use error evaluation with Data Stream actions Catch step errors and specify error behavior for each step in a Data Stream action. Create your own error conditions by specifying when an action returns an error state and the status codes and messages they return. View connection aliases in integration actions Edit, configure, and create connection aliases in the Action Properties section of actions in ServiceNow® Workflow Studio. View connection error details for connection aliases that are not set up or configured.
Zurich	Generate the parsing phase for REST-based Data Stream actions Automatically configure the splitter step, script parser step, and outputs for REST-based Data Stream actions. The Test REST step functionality in REST-based Data Stream actions executes a request to the configured REST endpoint, analyzes the response payload, and automatically sets up the parsing and output components. Stream Connect enhancements Use a MID Server cluster, instead of a single MID Server for message replication. With a MID Server cluster, if one of the MID Servers fails, the other MID Servers can share the load of the failed MID Server. In the Kafka subscription record, view the estimated time required for a consumer to process the current queue. The subscription record also links to the consumer record, so that you can see which consumer is processing the queue. Specify a compression format for Stream Connect producers with the com.glide.kafka_producer.compression_type system property. Stream Connect supports the GZIP and LZ4 compression formats. View alerts in the Stream Connect dashboard Get detailed information about alerts, including their severity level, state, type, and the affected entity in the Stream Connect dashboard. Test connection aliases directly from configuration templates For aliases using a configuration template, you can configure a Test Action field. This field enables you to test a connection from within the Action Properties section of actions in Workflow Studio. Support for PowerShell version 6.0 or later in the PowerShell step Enable the PowerShell step to use a newer version of PowerShell by adding the MID Server property mid.property.ihub.prefer_powershell6Plus and setting it to `true`. Use WS-Security in a SOAP step on a MID Server Enable a WS-Security policy in a SOAP step running on a MID Server. Delay parallel loading in custom (load by script) data sources Configure a delay for parallel loading in custom data sources. When the data source is called, the parallel loading is scheduled to run after the configured amount of time. Spoke-specific AI agents AI agents that implement different agentic workflows are available for various spokes. Use these spoke-specific AI agents to execute agentic workflows. Save draft, publish, update external trigger definition, and support domain separation The external trigger definition is updated to match the trigger builder so that the external trigger definition supports the saving of draft, publishing, updating external trigger definition, and supporting domain separation. Create and manage external event sources Define and manage custom trigger definitions after creating external event sources.

Changes

Between your current release family and Zurich, some changes were made to existing Integration Hub features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	New debugging property for Stream Connect Enable more detailed logging in the Stream Connect logs with the glide.ih.kafka.stream_connect.debug property. This property replaces the glide.ih.kafka.debug.consume property. Spoke Generator license changes Starting with Zurich, the Spokes list page and Spoke details pages are a part of the ServiceNow Integration Hub Starter Pack. To create a spoke using OpenAPI or Postman collection specification or Now Assist, you need a ServiceNow Integration Hub Professional license in your prod and sub-prod environments.

Removed

Between your current release family and Zurich, some Integration Hub features or functionality were removed.


Release	Release notes
Yokohama	Important: Starting with the Yokohama release, Microsoft Teams Spoke is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. Microsoft Teams Graph Spoke provides the latest experience for this functionality. For more information, search for the term `Microsoft Teams Spoke for ServiceNow IntegrationHub` in Plugins planned for deprecation.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Integration Hub features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Integration Hub.


Release	Release notes
Yokohama	Integration Hub is included in Workflow Data Fabric and is available with activation of an Workflow Data Fabric subscription package. For details, see https://www.servicenow.com/now-platform/workflow-data-fabric.html.
Zurich	Integration Hub is included in Workflow Data Fabric and is available with activation of an Workflow Data Fabric subscription package. For details, see https://www.servicenow.com/now-platform/workflow-data-fabric.html.

Additional requirements

If any additional requirements were introduced or changed for Integration Hub we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Integration Hub we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Integration Hub, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Integration Hub we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Integration Hub we have noted them here.


Release	Release notes
Yokohama	Get alerts and alert notifications for your Stream Connect integrations. Use error evaluation with Data Stream actions to catch step errors and specify error behavior for each step. Edit, configure, and create connection aliases in the Action Properties section of actions in Workflow Studio. See Integration Hub for more information.
Zurich	Streamline the setup process for REST-based Data Stream actions by automatically generating the parsing and output components. Use load-balancing MID Server clusters in Stream Connect message replication. Enable testing of connection aliases directly from configuration templates. See Integration Hub for more information.