Initiating a contract request

As a case owner or fulfiller, initiate a self-served or non-self-served contract for the case you are working on.

Initiate a self-served contract request

Submit self-served contracts when you want contract documents based on your own templates to be sent for review.

Initiate a non-self-served contract request

Submit non-self-served contracts when you want third-party based contract documents to be sent for review.

• Initiate a self-served contract request
  As a case owner or fulfiller, initiate a self-served contract for the case you are working on. Self-served contracts are submitted when you want own paper based contract documents to be sent for review.
• Initiate a non-self-served contract request
  As a case owner or fulfiller, initiate the submission of contracts when you want third-party based contract documents to be sent for review.

Related concepts

• Contract Workspace
• Use self-served contract request
• Use non-self-served contract request
• Internal review overview
• Obligation Management

Related tasks

• View and track contract request details
• Assign a contract request
• Initiate an ad hoc approval for a contract document revision
• Create document revision
• Send email to stakeholders
• Cancel a wet signature process
• Cancel a contract request
• Preview and download a signed contract document
• Search for keywords in contract templates
• Search in Microsoft Word add-in for ServiceNow Contracts