Explore Project Portfolio Management

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Explore Project Portfolio Management

    Project Portfolio Management (PPM) is a suite of applications designed to help organizations analyze, approve, and manage ideas and demands throughout their lifecycle as projects. It enables management of resources and financials for individual projects, programs, and portfolios, allowing teams to adopt various methodologies, including traditional waterfall and hybrid approaches.

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    Key Features

    • Idea Evaluation: Teams can gather and assess ideas, promoting viable ones to demands, stories, epics, or projects.
    • Demand Management: Supports the assessment and approval of demands to align with strategic goals.
    • Project Management: Facilitates management of projects, tasks, and resources, aiding project managers in execution.
    • Program Management: Enables oversight of projects within programs, ensuring alignment and resource allocation.
    • Portfolio Management: Allows portfolio managers to oversee multiple projects and programs effectively.
    • Resource Management: Helps create resource plans and manage resource requests efficiently.
    • Time Tracking: Provides tools for tracking daily time against tasks through Time Card Management.
    • Analytics and Reporting: Offers visibility into the status and health of projects and programs through comprehensive reporting tools.
    • Integration with Digital Portfolio Management: Facilitates a unified workspace for managing projects and demands alongside business applications.
    • Domain Separation: Supports data isolation for domain-specific users, with certain limitations.
    • Test Management and Agile Development Integration: Enhances project management capabilities by integrating with Test Management 2.0 and Agile Development 2.0 for testing and agile methodologies.

    Key Outcomes

    By utilizing PPM, ServiceNow customers can expect improved project visibility, better resource allocation, enhanced demand management, and streamlined project execution across various methodologies. The integration with Digital Portfolio Management ensures a holistic view of projects, aiding in strategic decision-making and operational efficiency.

    Learn more about Project Portfolio Management (PPM) with a sample workflow and review the benefits it can provide for different users in your organization.

    Project Portfolio Management overview

    PPM is a collection of multiple applications that help you analyze and approve ideas and demands, convert them to projects and manage them through completion. You can manage resources and financials of individual projects or the ones that are rolled up to a program or portfolio. PPM enables your teams to plan and execute work in traditional waterfall methodology or combine an Agile approach to execute using a hybrid methodology.

    Project Portfolio Management workflow

    Figure 1. Project execution in a Waterfall, Agile, or Hybrid approach using PPM
    Project execution in a Waterfall, Agile, or Hybrid approach using PPM

    The project manager (project_manager role) includes all the manager roles for the applications included in the PPM suite.

    Project Portfolio Management benefits

    Benefit Feature Users
    Gather and evaluate of ideas and promote accepted ideas to demand, story, epic, or project. Project Teams, Demand Manager
    Assessing, approve, and promote demands to strategic and operational demands. Demand Management Demand Manager
    Manage projects, tasks, and resources. Project Management Project Manager, Project Team
    Manage programs, the projects under a program and its tasks. Program Management Program Manager
    Manage your projects and programs of different portfolios. Portfolio Management Portfolio Manager
    Create resource plans and request resources. Resource Management Resource Manager
    Track time on a daily basis against tasks Time Card Management
    Gain visibility into the status and health of programs, projects, and demands. Project Portfolio Management Platform Analytics Solutions Project, Program, or Portfolio Manager or Business stakeholder

    Integration with Digital Portfolio Management

    Digital Portfolio Management (DPM) provides a unified workspace for owners to view and collectively manage their services and applications through the full life cycle. Installing DPM and Project Portfolio Management enables the integration with Project Management and Demand Management. With this integration, DPM managers can view project data that may impact a business application and create demands on a business application in DPM.

    For more information, see Exploring Digital Portfolio Management.

    Domain separation

    Domain separation provides complete data isolation for domain-specific users. Project Portfolio Management supports domain separation with a few limitations. For more information, see Domain separation and Project Portfolio Management.