Asset audit fields for enterprise assets

Release version: Australia

Updated March 12, 2026

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Summary of Asset audit fields for enterprise assets

This documentation describes theCreate New Asset Auditsform and its associated fields used for conducting enterprise asset audits within ServiceNow's Enterprise Asset Management. It explains how to configure and use audit records to track and verify assets across various locations and stockrooms.

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Key Fields and Their Usage

Audit number: Unique reference identifier for the audit.
Assignment group and Assigned to: Identify the team and individual responsible for performing the audit.
Type: Defines the audit scope, with options including Location and Stockroom. This selection controls visibility and relevance of other fields.
Location and Include child locations: When auditing by Location, specify the location and whether child locations should be included.
Stockroom, Aisle and space: When auditing by Stockroom, specify the stockroom and optionally narrow down to aisle and space.
Model category: Allows auditing of specific asset model categories.
Scheduled date and Scan date: Set planned dates for audit execution and scanning activities.
Include consumables: Option to include consumable assets in stockroom audits. This field is active only for Stockroom type audits and defaults based on a system property (snitamcommon.setdefaultincludeconsumables).
Scan method: Defines the scanning approach—either Single scan or Multi scan. It is automatically set to Single scan if consumables are included, otherwise editable.

Practical Considerations and Workflow

Audit result fields such as Expected, Not expected, Location corrected, Missing, New, and Excluded from licensing are system-managed and updated automatically during scanning using the ServiceNow Agent app.
Scanning methods support different audit strategies: single scan completes the inventory audit in one pass, while multi scan allows multiple scanning sessions.
The audit process integrates tightly with the ServiceNow Agent app for efficient asset scanning and automatic audit result updates, improving accuracy and reducing manual effort.

Related Resources

ServiceNow provides detailed guides on completing single and multi scan enterprise asset inventory audits using the ServiceNow Agent app. Additionally, related concepts such as domain separation, model categories, asset disposal stages, and normalization processes support comprehensive asset management.

Create New Asset Audits form and related fields description.

Create New Asset Audits form

Table 1. Create New Enterprise Asset Audit
Field	Description
Audit number	Audit reference number.
Assignment group	Group to which you want to assign the audit.
Assigned to	Person responsible for the audit.
Type	Type of the audit. The available values are Location Stockroom
Status	Current status of the audit.
Location Note: This field appears only if you set the Type field to Location.	Location in which you want to perform the audit.
Include child locations Note: This field appears only if you set the Type field to Location.	Option to include child locations in the audit.
Stockroom Note: This field appears only if you set the Type field to Stockroom.	Stockroom in which you want to perform the audit.
Model category	Model category that you want to audit.
Aisle and space Note: This field appears only if you set the Type field to Stockroom.	Aisle and space within the stockroom where you want to perform the audit.
Scheduled date	Date on which you want to perform the audit.
Scan date	Date on which you want to scan the assets.
Include consumables	Option to include consumable assets in the stockroom audit. The available options are: Yes: When this field is set to Yes, consumable assets are included in the inventory audit. No: When this field is set to No, consumable assets aren't included in the inventory audit. Note: You can include consumable assets only for stockroom audit. When the Type field is set to Stockroom, this field is activated. When the Type field is set to Location, this field is automatically set to No and inactive. The default populated value for this field is derived using the sn_itam_common.set_default_include_consumables system property. When this system property value is set to yes, the default value for the Include consumables field is set to Yes. When this system property value is set to no, the default value for the Include consumables field is set to No.
Scan method	Type of scan method for scanning the assets. The available options are: Single scan Multi scan Depending on the value of the Include consumables field, the default selection for the scan method is automatically determined. When the Include consumables field is set to Yes, the Scan method field value is automatically set to Single Scan and can’t be edited. When the Include consumables field is set to No, the Scan method field becomes editable, enabling you to select the desired scan type. Depending on the selected scan method for the audit record, you can scan the assets in the inventory using the ServiceNow Agent app. To complete asset scanning for the single scan audit record, see Complete a single scan enterprise asset inventory audit using the ServiceNow Agent app. To complete asset scanning for multi scan audit records, see Complete multi scan enterprise asset inventory audit using the ServiceNow Agent app.

Note:

The audit result fields such as Expected, Not expected and location corrected, Missing, New, and Excluded from licensing can't be edited. When the asset is scanned in the inventory using the ServiceNow Agent app, values are automatically updated in these fields. For more information about scanning assets, see Complete a single scan enterprise asset inventory audit using the ServiceNow Agent app and Complete multi scan enterprise asset inventory audit using the ServiceNow Agent app.