Pause a repair task in the Enterprise Asset Workspace

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Record a break from a repair task in the Enterprise Asset Workspace if you’re not continuing to work on it. Resume the task when you start working on it again. The system automatically tracks and calculates the actual time taken to complete the task even though the work was interrupted.

    Before you begin

    You can pause an asset repair task that is in the Work in Progress state. The option to pause the task is available only after you perform the following actions for the asset repair task:
    1. Indicate that you have started working on the task by selecting Start Work.
    2. Start recording the time by selecting Start Timer.

    Role required: asset_technician

    Before you begin

    Role required: enterprise_asset_technician

    Procedure

    1. Navigate to Workspaces > Hardware Asset Workspace > Inventory.
    2. Select the Repair orders tab.
    3. Select the repair order that you’re working on.
    4. Select the Repair order lines tab.
    5. Select the repair order line that you’re working on.
    6. Select the Repair asset tasks tab.
    7. Select the task that you want to pause.
    8. Select Pause Work.
      The Pause Work changes to Resume Work.
    9. Select Resume Work when you’re ready to work on the activity again.

    Result

    Each time you pause or resume work on the task, the actual time you worked on the task is automatically calculated. An entry for the time worked is created in the Time Worked tab.