Request Software Spend Detection

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Request Software Spend Detection to track, analyze, and optimize software spending. To access Software Spend Detection, enable the Software Asset Management - Spend Detection (com.sn_sam_spend) plugin. This plugin includes demo data.

    Before you begin

    Before you can request Software Spend Detection, you must sign the Software Spend Detection legal agreement. For more information about the Software Spend Detection legal agreement, contact your ServiceNow account representative.

    To use Software Spend Detection, you must activate the Software Asset Management Professional (com.snc.samp) plugin on your ServiceNow instance. For more information about activating Software Asset Management Professional, see Request Software Asset Management.

    Note:
    Software Spend Detection is not supported for on-premises users hosting their own ServiceNow instance.

    Role required: admin

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Select Request plugin to open the Activate Plugin form on Now Support.
    3. On the Activate Plugin form, provide the following information.
      Table 1. Activate Plugin form
      Field Description

      What is your target instance

      Select the instance that you want to activate the plugin on.

      Which plugin would you like to activate

      Select the name of the plugin to activate.

      Note:
      If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box. Enter the plugin name in the field that appears.

      Select Maintenance Date and Time

      Select the date and time to activate the plugin.

      For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

    4. Select Submit.
      After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.