Subscriptions for Software Asset Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The ServiceNow platform uses a licensing method where your organization is charged for using the IT Asset Management applications- ServiceNow Software Asset Management.

    Software Asset Management licensing is based on the resource categories you use. To calculate costs, Software Asset Management uses Subscription Units, a standardized unit of measure for managed IT resources, applied through defined ratios.

    Since the value of managing different types of IT resources varies, Subscription Units use these ratios to reflect that difference. This allows a single unit price to be applied consistently across different IT resource types. To learn more about managed IT resources and subscription unit ratios, see the Subscription Unit Overview on the https://www.servicenow.com/products/entitlements-packages.html.