Designer flows for Financial Services Operations applications

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:3分
  • Several flows are installed with Financial Services Operations applications that you can use to automate requests.

    By using Workflow Studio, you can review and configure these predefined flows for your own business needs.

    The following table lists the predefined flows that are available with Financial Services Operations applications.
    表 : 1. Predefined flows available with Financial Services Operations applications
    Application Flow
    Insurance Claims Core
    • Claim work notes - updates for payment
    • Claim work notes - updates for reserve
    Individual Life Claims
    • Create or update claim participant for related claims
    • Related claim closed complete
    • Create related death claim
    • Update participant role for related claims
    • Create participant role for related claims
    Insurance claims
    • Claim adjuster task closed
    • Gen Claim Work Notes - Copy on Settlement
    • Generate Policy Snapshot for Claim Case
    Commercial Lines Claims Claim work notes - updates for settlement
    Personal Lines Claims Claim work notes - updates for settlement
    Financial Services Payment Operations
    • Beneficiary Claim Non-Receipt – Inquiry task
    • Claim Flow – External Refund
    • Claim Follow-up
    • Update Inquiry case via Reply
    • Update Debit Approval via Reply
    Financial Services Card Operations
    • New Credit Card
    • Increase Credit Limit
    • Decrease Credit Limit
    • Close Credit Card
    • Block Credit Card
    • Unblock Credit Card
    Financial Services Complaint Management Complaint Service Flow
    Financial Services Business Deposit Operations
    • Create Deposit Service Case
    • Deposit Instructions List
    • Deposit Operation Business – PB Activity
    • Update Deposit Case
    These flows are available as subflows.
    Financial Services Personal Deposit Operations
    • Create Deposit Service Case
    • Deposit Operation Personal – PB Activity
    • Document List Automation Plan
    • Update Deposit Case
    These flows are available as subflows.
    Financial Services Loan Operations
    • Loan Deferment
    • Loan Forgiveness
    • Loan Missed Installment Repayment
    • Loan Restructure
    • Loan Write Off
    • Partial Prepayment
    Financial Services Treasury Operations
    • Treasury service case form
    • Treasury Service List Automation Plan
    These flows are available as subflows.
    Insurance Special Investigations Claim work notes - updates for SIU task