Add a web search

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분
  • Add a web search as a tool in Now Assist Skill Kit. Adding a web search as a tool enables you to add search results to your prompt.

    시작하기 전에

    Role required: sn_skill_builder.admin or admin.

    To use web search as a tool, you must bring your own search engine API key and configure it on the ServiceNow AI Platform.

    프로시저

    1. Navigate to All > Now Assist Skill Kit > Home.
    2. Create a skill or select the skill that you want to add web search to.
    3. Select the Tool editor tab.
    4. Select the (+) icon to add a node.
    5. Select Tool node, and then Add.
    6. Select Web Search in the Tool type field.
    7. Select Configure tool.
    8. On the General info form, enter a Name and select Web Search for the Resource field.
    9. Select Continue.
    10. On the Tool inputs form, fill in the fields.
      Add a web search tool page in Now Assist Skill Kit.
      표 1. Web search configuration form
      Field Description
      Search result type

      AI answers is the type of result that you want from the search. AI answers generates a single response to the search using either Perplexity, OpenAI, or Gemini.

      AI search providers The AI search provider used to perform the search.
      주:
      If you select Perplexity or OpenAI, you must complete the API key setup in the AI Search answers OneExtend capability table. For more information on that process, see . Although Azure Open AI is an option to select, Azure Open AI doesn't support web search.
      Search query The word, words, or phrase you’re searching for.
      Sites or domains This field appears but it's not supported.
      Max tokens This field appears but it's not supported.
    11. Select Continue.
    12. On the Tool outputs form, select Continue.
    13. On the Tool conditions (optional) form, select Continue.
    14. On the Summary screen, select Add tool.