Manage the Archive Claim Case rule

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Manage the archive rule that is provisioned in the Claim Case [sn_ins_gen_claim_case] table of the Insurance claims application so that your organization can meet your claim case archiving requirements.

    Before you begin

    Role required: admin

    About this task

    The Archive Claim Case rule is that a case that is inactive and more than seven years old is automatically archived. This rule is the base system archiving rule for claim cases in the Claim Case [sn_ins_gen_claim_case] table and is active by default. You can modify the archiving rule if necessary.

    For more information on archive rules and archiving records, see .

    Procedure

    1. Navigate to All > System Archiving > Archive Rules.
      The system archiving rules that are in the base system are displayed.
    2. View the Archive Claim Case rule.
    3. Update the rule and its parameters, if necessary.