Product Support for Technology reference Release version: Australia Updated March 12, 2026 1 minute to readReference topics provide additional information about Proactive Service Experience Workflows. Domain separation and Proactive Service Experience WorkflowsDomain separation is supported for Proactive Service Experience Workflows. With Proactive Service Experience Workflows, you can quickly restore normal service operation when network-initiated incidents occur and proactively identify and notify the customers that are impacted by those incidents. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.Affected customers list columnsColumn details for the Affected customer section in a Customer tab.Glossary Proactive Service Experience WorkflowsLearn about the terms and concepts that are unique to Proactive Service Experience Workflows.
Product Support for Technology reference Release version: Australia Updated March 12, 2026 1 minute to readReference topics provide additional information about Proactive Service Experience Workflows. Domain separation and Proactive Service Experience WorkflowsDomain separation is supported for Proactive Service Experience Workflows. With Proactive Service Experience Workflows, you can quickly restore normal service operation when network-initiated incidents occur and proactively identify and notify the customers that are impacted by those incidents. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.Affected customers list columnsColumn details for the Affected customer section in a Customer tab.Glossary Proactive Service Experience WorkflowsLearn about the terms and concepts that are unique to Proactive Service Experience Workflows.