Using Technology Product Support Case Release version: Australia Updated March 12, 2026 1 minute to readLearn how to use Technology Product Support Case feature. Create a technology product support case from the Customer Service PortalCustomers can create a technology product case to report an issue about the service from the Customer Service Portal.Diagnose and resolve a technology product support caseAs a customer service agent, review, diagnose, resolve, and close a case for the service-related issue experienced by the customer.
Using Technology Product Support Case Release version: Australia Updated March 12, 2026 1 minute to readLearn how to use Technology Product Support Case feature. Create a technology product support case from the Customer Service PortalCustomers can create a technology product case to report an issue about the service from the Customer Service Portal.Diagnose and resolve a technology product support caseAs a customer service agent, review, diagnose, resolve, and close a case for the service-related issue experienced by the customer.