Supporting information for ServiceNow Otto for Operational Sustainability

  • Release version: Zurich
  • Updated September 22, 2025
  • 1 minute to read

    • Get a quick overview of the important information that is related to the ServiceNow Otto for Operational Sustainability application.

    Supported versions

    ServiceNow Otto for Operational Sustainability is supported starting from the Yokohama patch 6.

    Supported user interfaces

    The Document Intelligence for utility invoices can be accessed on Operational Sustainability Workspace.

    Application information

    Install the ServiceNow Otto for Operational Sustainability store app and activate the ServiceNow Otto for Operational Sustainability plugin (com.sn_esg_gen_ai) to use the skills and agentic workflows.

    The ServiceNow Otto for Operational Sustainability store app has the following dependencies:
    • Now Assist
    • Operational Sustainability Management

    For more information, see Configure ServiceNow Otto for Operational Sustainability.