Web services

HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound (provider) and outbound (consumer) web services.

Inbound web services

Inbound web services allow you to access and modify ServiceNow data using a client application.

• REST APIs
• Scripted REST APIs
• Query record data using the GraphQL API framework
• SOAP web service
• JSONv2 web service
• RSS web service
• Scripted SOAP web services

Outbound web services

Outbound web services allow you to send SOAP and REST messages to external web service providers.

• Outbound SOAP web service
• Outbound REST web service

• Inbound web services
  You can use any of several web services to integrate with ServiceNow applications, including REST, SOAP, JSONv2, and RSS.
• Outbound web services
  You can use any of several outbound web services to integrate with ServiceNow applications, including REST and SOAP.
• Additional integration resources
  In addition to employing inbound and outbound web services to integrate with ServiceNow apps, other resources are available to you, such as scripted GraphQL, Javascript, and API developer guides.
• REST APIs
  REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.