Agile board in Agile Development 2.0

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 3 minutes to read
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    Summary of Agile board in Agile Development 2.0

    The Agile board serves as a central hub for managing scrum processes, including backlog management, sprint planning, and progress tracking. Users with specific roles such as scrumadmin, scrummaster, scrumproductowner, or scrumsprintplanner can utilize the board effectively.

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    Key Features

    • Backlog Management: Create and manage stories, epics, and themes. View and filter stories by status and epic, and reorder them as needed.
    • Sprint Planning: Organize and monitor sprints, set start and end dates, and assess story velocity. Drag stories into sprints and manage backlog items effectively.
    • Sprint Tracking: Track current sprint progress through different views:
      • Story Board: Visualize stories across lanes and update their state.
      • Task Board: Manage scrum tasks, moving them across lanes to reflect their status.
      • List View: Add and assess scrum tasks and tests, along with their statuses and assignees.

    Key Outcomes

    By using the Agile board, ServiceNow customers can streamline their agile processes, enhance collaboration among team members, and improve visibility into project progress. This ultimately leads to more efficient sprint execution and effective backlog management, helping teams deliver value faster. For detailed guidance, refer to the respective sections for managing your product backlog and tracking sprint progress.

    The Agile board is a landing page where you can perform key actions of the scrum process such as managing your backlogs, planning your sprints, and tracking the sprint progress.

    The Agile board is organized in the following tabs to help you manage these activities. You would require one or more of the scrum_admin, scrum_master, scrum_product_owner, or scrum_sprint_planner user roles.

    Backlog

    The Backlog tab helps you manage your personalized backlogs. Within the Backlog tab, you can:
    • Create stories, epics, and themes.
    • View all active stories that are assigned to a team but that are not assigned to any sprint.
    • View cards indicating the total number of stories, stories that do not have story points, and stories that do not have acceptance criteria in your backlog.

      Clicking any of these cards gives you a list of stories from that category.

    • Reorder stories in the backlog across pages.
    • Filter the stories by epic by using the Records by epic section.

      In this section, only those epics are listed, which belong to the stories of the selected backlog.

      • The epics for the stories from your backlog are listed in this section.
      • Epic completion is indicated by a progress bar and percentage.
      • You can show or hide this section by selecting the configuration icon (Configuration icon.).
    • Personalize columns by using the personalize icon (Update Personalized List icon.).
    • Use the search option to filter stories using a keyword.
    For more information on how to manage your backlog, see Manage your product backlog in Agile Development 2.0.
    Figure 1. Backlog tab on Agile Board
    Backlog tab on Agile Board.

    Sprint Planning

    The Sprint Planning tab of the Agile board shows the team backlog and sprints as sections, which contain the list of stories. You can create, edit, and plan for sprints using the options available in this tab.

    From the Sprint Planning tab, you can:
    • Create, organize, monitor, start, and complete sprints.
    • View current and future sprints in chronological order.
    • View planned start and end dates, story points, percentage group velocity, and the number of story points (total, complete, and pending) for the current sprint.
    • Assess stories in the backlog and drag them to sprints.
    • Add stories to the backlog and set up their order of implementation.
    • Move unfinished stories from the completed sprint to the backlog or to a future sprint.
    Figure 2. Sprint Planning tab on Agile Board
    Sprint Planning tab of Agile Board.

    Sprint Tracking

    From the Sprint Tracking tab, you can track the progress of your current sprint in a Story board, Task board, or list view.
    Story board
    • Track all the stories of the current sprint across lanes.
    • Move a story from one lane to another, which updates the state of the story.
    • Filter stories by search criteria.

    For more information, see Track progress of stories for a sprint in Agile Development 2.0.

    Figure 3. Sprint Tracking in the Story board view
    Sprint Tracking in the Story board view.
    Task board
    The Task board enables you to track all the scrum tasks for stories of the current sprint across lanes. You can:
    • Move scrum tasks from one lane to another, which updates the state of the stories.
    • Filter scrum tasks by search criteria.

    For more information on tracking your scrum tasks using the board view, see Track progress of scrum tasks for a sprint in Agile Development 2.0.

    Figure 4. Sprint Tracking in the Task board view
    Sprint Tracking in the Task board view.
    List
    The List view displays scrum tasks and tests for the stories of the current sprint. In the List view, you can:
    • Add scrum task and tests without leaving the context of the record.
    • View the state, short description, and assignee of the scrum task.
    • View the short description and result of a test.
    • Assess scrum tasks and tests that are still pending before the current sprint is closed.

    For more information on tracking a sprint's progress using the List view, see Track sprint progress in Agile Development 2.0.

    Figure 5. Sprint Tracking in the List view
    Sprint Tracking in the List view.