Create a profile for ICAP DLP integration

Create an incident profile in your  ServiceNow AI Platform instance. Determine the  ICAP DLP alerts that are suitable for creating DLP incidents.

Before you begin

Role required: sn_dlir.admin

About this task

Configure the NowPlatform to fetch the DLP alerts from Amazon S3 configuration. Store these alerts into your ServiceNow instance as DLP incidents.

Procedure

1. Navigate to All > ICAP DLP Integration > Incident Profile.
2. Click New.
3. On the form, fill the fields in the Name section.

   Table 1. Create a profile

   Field	Description
   Name	Name of the profile. This field helps you to identify the profile. Note: The name must be unique for each profile.
   Source	Amazon S3 configuration that you configured to ingest incidents. If you have multiple sources configured, select the appropriate source for the incident type that you are planning to ingest for the profile. Note: Only a single source is allowed for the active profile.
   Active	Option to indicate if the profile is active. This field can only be enabled after you click the Finish in the Scheduling section. When the profile is active, it implies that the  ServiceNow AI Platform is actively polling ICAP DLP alerts. The corresponding DLP alerts are created in  DLP  when the filtering conditions are matched based on the Scheduling parameters that you have provided.
   Order	Order of the profile execution. The profile with the lowest order considered as the highest priority. By default, the value is 100.
   Description	Description for this profile.

   

What to do next

To move to the Filtering section,  click Continue.

• Define filters to apply for the Incident creation
  Define and set filter conditions to filter the incoming  DLP  alerts. Determine the alerts that should be created as DLP incidents in ServiceNow.
• Schedule the ICAP DLP incidents retrieval
  Set a schedule to retrieve ICAP DLP alerts that match the criteria in the profile.