Configure the JWT provider for MS Teams

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Add a JSON Web Token (JWT) provider to your ServiceNow instance.

    Before you begin

    • Copy and record the value of Application (client) ID and Directory (tenant) ID of the application you had registered in the Azure portal.

      Copy the values of Client ID and Tenant ID.

    • Role required: admin

    Procedure

    1. Navigate to System OAuth > JWT Providers.
    2. Open the record MS Teams Connector JWT Provider.
    3. Enter values for iss, sub, and aud in the Standard Claims related list.
      Field Value
      aud Microsoft Online URL in this format: https://login.microsoftonline.com/<tenant-id>/oauth2/token. Replace <tenant-id> with Directory (tenant) ID value of your application had registered in the Azure portal.
      iss Application (client) ID of the application you had registered in Azure portal.
      sub Application (client) ID of the application you had registered in Azure portal.
    4. Click Update.